Calculating the Estimated Shipping Date (ESD) 

• Sellers can set a default processing time at the warehouse level for all items or individually for each item.

• Noon adds extra time to cover logistics from the warehouse to the customer, varying by customer location and the location of Noon's hubs.

• For Sellers operating on Pick up mode: ESD = Order Date + PT + noon pick-up time

• For Sellers operating on Drop-off mode, ESD = Order Date + PT.

Best Practices for Setting Processing Time

• Ensure the processing time is achievable to maintain a high "ready on time" rate and avoid penalties.

• Starting with a longer processing time is advisable, and once reliability is established, reducing the processing time can lead to increased sales.

• For items you can deliver quickly and reliably, set a shorter processing time to improve sales and reduce cancellations.

Note: Changing processing time is not possible for pending or existing orders

Delivery Estimate Range

A range instead of a fixed delivery date indicates faster than expected deliveries. Noon bases the faster estimate on your majority delivery times. Reliability is judged on the later promise, and reducing overall processing time can be beneficial if consistently meeting the earlier estimate.

Quick-Fulfill Processing Time

This new option requires handover of Directship orders to Noon within 6 to 24 hours. It can be set at either the item level or warehouse level, enhancing the visibility of faster delivery estimates on Noon's platform.

Updating Processing time

A- At Item Level

Processing time can be updated individually for each SKU through two ways as shown below in the GIF:. 

1-Quick view

2-Item specific view

Follow these simple steps to update your processing time for each SKU individually: 

- Click on Catalog and select Partner Catalog. 

- Select the SKU you wish to update the processing time.

- In the Stock Info section under the Offer and Content tab, select the warehouse you wish to update the stock. 

- Update the stock and then select the number of days from the processing time drop-down. Finally, click on Save Changes to update the processing time.

Note: for bulk upload: download stock import file, update processing _time column to quick_fulfill. then save the file and upload it back to seller lab. 

B- Bulk upload 

- Click on New Imports.

- Select the Imports Type as Stock, Import Sub-Type as FBP Stock Update and select the Warehouse. Click on Request Export. 

- Once the report is downloaded, do the following:

·         Update your stock by providing the amount of stock in the stock_gross column.

·         Update your processing_time column by adding the number of days in this format (1_day, 2_day). 

- Go back to the Seller Lab, and click on Start Import (New Workflow) to proceed further.

- Upload or paste the file. Your processing time will be updated once the file is successfully uploaded.

Note: for Quick Fulfill option: You can choose the option of Quick Fulfill (6 hours) from the processing time drop-down. Finally, click on Save Changes to update the processing time.

C- At Warehouse Level

To update the processing time for all your offers linked to a specific warehouse, update your warehouse settings. Here are the steps:

- Click on Fulfilled by Partner and select Warehouse.

- Select the Warehouse for which you want to update the processing time.

- Under the Holidays and Working Hours section in the Warehouse settings click on Edit.

-Set the processing time as the number of days from the drop-down and then click on Save Settings. Your processing time will be updated for all the future offers linked to the specific warehouse.

Updating Processing Time for Existing Offers

To change the processing time (PT) for existing offers, you first need to update the PT in the warehouse settings under the Holidays & Working Hours section. This will only change the PT for future offers.

To apply the new PT to existing offers, go to FBP > Warehouse > select the warehouse, and click Reset Processing Time. This will reset the PT for existing offers to match the warehouse’s default PT.

Note: This adjustment will only affect SKUs that have not been assigned a specific PT. These SKUs will automatically adopt the new default warehouse PT

Enhance your conversion rates by optimizing your processing time.

Note:  This feature is currently live only for selective sellers and is not applicable for all the sellers.

Got questions?

Contact us at seller@noon.com