Guidelines For Prohibited Items And Keywords
Restrictions on product Listing:
noon follows strict guidelines with regards to the product listing done on the platform. The below table gives a list or product categories with example which you are not allowed to list on noon
| Restricted content | Description |
Illegal or Regulated Items | Avoid listing products which are illegal or require special permits to be used. Example: Explosives, Firearms, Drugs and Certain Regulated Substances. |
Offensive or Inappropriate Content | Products containing offensive, explicit, or inappropriate content are not allowed. |
Obscene Images | Images demonstrating adult content, explicit nudity or any form or obscene material is not allowed to be listed on noon. |
Counterfeit Goods | Selling counterfeit products is a punishable offence and we strongly advise you to avoid listing such product. |
Restricted of Hazardous Materials | Products that are considered hazardous, perishable, or restricted by transportation regulations might not be permitted for sale. Example : Flammable gas., Etc. |
Health and Safety | Items that may pose health risks or safety hazards are typically banned. Example: Expired products, certain chemicals and products not meeting safety standards. |
Note: Please refer to this sheet to have a list all the prohibited keyword from
noon.
Prohibited Keywords and Items from MOHAP
According to the Ministry of Health and Prevention (MOHAP), certain pharmaceutical names, medication ingredients, and specific terms are strictly banned on the platform.
Note: Please refer to this sheet for a comprehensive list of all such products.
Country-Specific Restrictions
Sometime the permissibility of listing some items can be country-specific. For instance, specific keywords or items allowed in one country might be restricted or prohibited in another, and vice versa.
Note: Please refer to this sheet for the details of all the country-specific
restriction
Understanding Rejection Reasons
Knowing the reasons for listing rejections helps in rectifying issues:
| Rejection Reason | Description |
Banned Products - Adult Products | Our validation process ensures compliance with guidelines concerning items such as adult or sexual products. Any product intended for sexual enhancement, intimate use, or explicitly described for sexual pleasure will be rejected. |
Banned Products - Religious Products | We ensure all items on noon are respectful and avoid disrespecting any beliefs. As part of this commitment, we prohibit products related to specific religions, including statues, paintings, and important religious books like the Bible, Geeta, or Ramayana. |
| Banned Products - Politically Offensive | We don't allow products on our platform that disrespect or offend any political party. This includes rejecting items that show political figures disrespectfully, especially on low-quality products. Our aim is to keep the platform neutral and free from products that could cause political arguments or disrespect towards any political group or its representatives. |
| Banned Products - Inappropriate Image (Obscene Images) | Any image containing adult or obscene images will be rejected during our validation process. This ensures our platform remains appropriate and safe for everyone using it. |
Highlights/Facets/Specs/Title - Banned Products - Inappropriate words (slangs/offensive words) | If any inappropriate or offensive words are found in the Highlights, Facets, or Specifications section of a product, it will result in rejection. This includes words listed in the Prohibited Keywords List provided earlier. |
| Banned Products - This type of products should not be listed | This rejection reason occurs when our system detects any banned keywords found in our Prohibited Keywords List. It applies to both product content and images |
Got more questions?
Contact us at seller@noon.com
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