How can I fix listing errors in promotions?

How can I fix listing errors in promotions?

When you list products in promotions and submit them for review, noon will either approve your submission or reject it. You'll find the rejection reason next to each product. Simply update your product according to the rejection reason and resubmit it for approval.

This article explains the listing rejection reasons, how to fix errors, and how to resubmit your product for approval.

Why did my products fail the content quality check?

Rejection ReasonsDefinitionHow to fix the issue
Deal does not existsThe deal is not live Select a deal that is live
Deal is not valid for the partnerThe Partner is not eligible for the deal Select a deal that you're eligible for in terms of business model and product category.
Deal inactiveThe deal isn't active during a specific period of timeSelect another deal that is available at this time or in the near future.
Family not valid for dealThe added products don't fall under the eligible category for this specific dealEnsure adding products that fall under the eligible categories in that specific promotion 
Not in NSKU price rangenoon hasn't set a price range for this particular productSend a request to your account manager or to seller support 
Not in PSKU price rangeThe seller hasn't updated the price range of this particular product you need to download the Partner SKU price range template from Seller Lab and add your products' minimum and maximum price range.
Deal price greater than current priceThe discounted price is higher than the marketplace priceThe discounted price should be less than the marketplace price and within the min and max price range
PSKU is not liveItem is not liveThe seller can identify the reason why the item isn't live from the Health tab of the product in Catalog or the not live items export
PSKU does not existsPSKU might have been deletedSeller should create new PSKU
PSKU already enrolledDeal is already active for this productNo action required, this item has been added to the promotion more than once

 

How can I resubmit a product that has been rejected?

In the main page you will be able to see the status of each item, you can click resubmit and start updating your product details according to the rejection reason.

- Click Resubmit

mceclip14.png

- Edit then click resubmit

 mceclip15.png



Got more questions? 

Contact us at seller@noon.com

 




    • Related Articles

    • How can I participate in noon promotions?

      You can achieve more sales in a short period of time by participating in noon Promotions that run all year long. All you have to do is to select a promotion from the noon Promotions Calendar on Seller Lab, follow the 3 easy steps listed below to ...
    • How to use and make changes to your products on catalog listing page?

      The catalog listing page provides a lot of information about the product and its health. In the search and filters article we explain how to narrow down the list of your products by using the search option and multiple filter under the main and ...
    • Product Listing Comprehensive Overview

      Welcome to your comprehensive guide for listing and managing your products on Noon. This guide provides the knowledge needed to optimize your product listings on Noon, from ensuring compliance with listing requirements to enhancing your product pages ...
    • Product Listing Policy

      SKU Content Policy We have two types of processes to list your products: 1. Noon SKU (NSKU): This is applicable for all noon-controlled branded products where the content is created by you and managed and modified by noon. You can’t modify or delete ...
    • Listing Apple products with noon

      noon takes its responsibility to customers very seriously and as valuable stakeholders of the noon family, we need you sellers to be cautious about products that are sent to us. 1. Listing Apple products with noon noon takes its responsibility to ...