The FBN Outbound Fee is charged per item shipped to customers and is determined by a combination of the product's dimensions and shipping weight. It is important to note that this fee:
Applies at the time of shipping to the customer.
Is non-refundable if the order is returned.
Follow these steps to determine the FBN Outbound Fee for each of your items:
Classification | Longest side (cm) | Median (cm) | Shortest (cm) | Packaging material Weight (g) | Max Shipping Weight (Kg)* |
Small envelope | <=20 | <=15 | <=1 | 20 | 0.1 |
Standard envelope | <=33 | <=23 | <=2.5 | 40 | 0.5 |
Large envelope | <=33 | <=23 | <=5 | 40 | 1 |
Standard Parcel | <=45 | <=34 | <=26 | 100 | 12 |
Oversize | <=130 | <=34 | <=26 | 240 | 30 |
Extra Oversize** | <=130 | <=130 | <=130 | 240 | 30 |
Bulky | Everything else | 400 |
| ||
** excludes glass items like mirrors, tabletops which would get classified in Bulky |
FBN Outbound Fee | Weight Slab | SA |
Cost per unit(SAR) | ||
Small envelope | One rate | 5.0 |
Standard envelope | <=0.1Kg | 5.5 |
<=0.25 Kg | 5.5 | |
<=0.50 Kg | 5.5 | |
Large envelope | One rate | 5.5 |
Standard parcel | <=0.25 Kg | 5.5 |
>0.25 Kg & <=0.50 Kg | 6.0 | |
>0.50 Kg & <=1.0 Kg | 6.5 | |
>1.0 Kg & <=1.5 Kg | 7.0 | |
>1.5 Kg & <=2.0 Kg | 8.5 | |
>2.0 Kg & <=3.0Kg | 9.5 | |
Each additional 1Kg till 12 Kg | Additional 1 SAR per kg | |
Oversize parcel | <=1.0 Kg | 8.5 |
>1.0 Kg & <=2.0 Kg | 9.5 | |
>2.0 Kg & <=3.0 Kg | 10.5 | |
>3.0 Kg & <=4.0 Kg | 11.5 | |
>4.0 Kg & <=5.0 Kg | 12.5 | |
Each additional 1Kg till 10 Kg | Additional 1 SAR per kg | |
>10 Kg & <=15 Kg | 22.0 | |
>15 Kg & <=20 Kg | 26.5 | |
>20 Kg & <=25 Kg | 31.5 | |
>25 Kg & <=30 Kg | 36.0 | |
Extra Oversize | <=4Kg | 13.5 |
Each additional 1Kg till 10 Kg | Additional 1 SAR per kg | |
>10 Kg & <=15 Kg | 23.0 | |
>15 Kg & <=20 Kg | 27.5 | |
>20 Kg & <=25 Kg | 32.5 | |
>25 Kg & <=30 Kg | 37.0 | |
Bulky
| <=20 Kg | 31.0 |
>20 Kg & <=21 Kg | 33.0 | |
>21 Kg & <=22 Kg | 35.0 | |
>22 Kg & <=23 Kg | 37.0 | |
>23 Kg & <=24 Kg | 39.0 | |
Each additional 1Kg till 30 Kg | Additional 2 SAR per kg | |
>30 Kg & <=35 Kg | 59.0 | |
>35Kg & <=40 Kg | 68.0 | |
40> kg | Additional 10 SAR per 5 kg |
Dimensions: 17.4 x 8.81 x 2.8 cm
Unit Weight: 0.32 kg
Classification: Large Envelope (based on dimensions that has 0.04 kg of packaging weight).
Shipping Weight: 0.32 kg (unit weight) + 0.04 kg (packaging weight) = 0.36 kg (~0.4 kg).
Since the shipping weight is within the 1 kg limit for large envelopes, the FBN Outbound Fee is SAR 5.5 per unit.
Follow these steps to calculate the Inventory Removal Fee for delivery requests:
Calculate the Volumetric Weight
Use the formula:
Volumetric Weight (kg) = Length (cm) x Width (cm) x Height (cm) / 5000
Compare with Physical Weight
Choose the higher value between the volumetric weight and the physical weight.
Calculate Fees
Multiply the higher weight by the applicable delivery fee (same-city or cross-city) and add the handling fee.
Inventory Removal | Unit of measurement | SA |
SAR | ||
Minimum fee per Inventory removal request |
| 15 |
Handling fee (per unit) | per unit | 0.3 |
Same-city delivery fee | per KG* | 1.0 |
Cross-city delivery fee | per KG* | 2.0 |
Inventory Removal Fee Calculation Example:
Dimensions: 25.2 x 119.9 x 46.6 cm
Physical Weight: 20.6 kg
Volumetric Weight: (25.2 x 119.9 x 46.6) / 5000 = 28.16 kg (higher than physical weight).
Fee Calculation:
Delivery Fee: Volumetric weight x the Handling Fee and the Same-city delivery Fee
28.16 kg x 1 SAR (same-city) = 28.16 SAR
Handling Fee: 0.3 SAR
Total Inventory Removal Fee: 28.16 + 0.3 = 28.46 SAR
For collection requests, calculate the fee as follows:
Calculate Volume in Cubic Feet (CBF)
Use the formula:
Cubic Feet (CBF) = Length (cm) x Width (cm) x Height (cm) / 28317
Calculate Processing Fees
Multiply the cubic feet value by the processing fee.
Add Handling Fee
Add the handling fee to the total.
FBN Inventory Removal | Unit of measurement | AE |
AED | ||
Minimum fee per Inventory removal request |
| 15 |
Handling fee (per unit) | per unit | 0.3 |
Processing fee | per Cubic feet* | 1.0 |
Cubic Feet (CBF): (25.2 x 119.9 x 46.6) / 28317 = 4.972 CBF
Fee Calculation:
Processing Fee: 4.972 CBF x 1 AED = 4.972 AED
Handling Fee: 0.3 AED
Total Inventory Removal Fee: 4.972 + 0.3 = 5.27 AED
Since this is lower than the minimum fee, the applicable fee is 15 AED.