If you have any questions or need assistance, our seller
support team is here to help. You can also find answers by participating in our
Training Sessions.
For additional guidance on how to raise a ticket, please check the video below:
You can
also contact our seller support team via phone or email based on your location:
Enhance your business performance on Noon by booking virtual training sessions through Seller Lab. These sessions will help deepen your understanding of various business topics. Choose the topic you need help with and schedule a session at your convenience using the links below:
Check below video for more guidance on how to book a training session:
Q. I’ve booked a session but can’t join. What should I do?
A.
Please make sure that you
have joined the correct session. Also make sure the zoom audio is connected to
the Wi-Fi or mobile data.
Q. I joined my session, but the trainer was not available. What should I do next?
A.
Please try to rejoin the
session as sometime joining the session would face some connection issues.
Q. How can I reschedule my booked session?
A.
You can book the session
again from the seller training page on the seller lab
Q. How can I provide feedback after the session?
A.
You will get an email after
the session and you can fill the feedback form attached to the learning guide.
Q. In which languages are the training sessions available?
A.
The sessions are available
in English and Arabic.
Q. Are all topics covered in the training sessions, or can I choose sessions for specific domains or topics?
A. All the topics are covered in the sessions. We also have a question and answer round at the end of the session where you can clarify your doubts.