Sellers can now access all their financial documents in one place, ensuring seamless management of transactions. This includes tax invoices, tax credit notes, purchase summaries, and purchase return summaries. This guide provides an overview of their purpose, how to create them, and best practices for managing them efficiently.
Customer Invoices/Creditnotes: Each customer invoice/creditnote has a serial number, and clearly reflects the VAT collected from each customer. These invoices/creditnotes can be used to pay VAT to the government.
StatementFees Invoices/Creditnotes: noon issues tax invoices/creditnotes on a weekly basis with each statement (only if the threshold of the total sales issued on the statement reached the threshold of AED 1000 or more). These financial documents reflect the sum of the fees charged by noon on orders delivered to customers during a specific week.Use the statement fees invoices to claim your input VAT from the government.
Service Fees Invoices/Creditnotes: Each Business Unit at noon such as FBN charges a fee for the services they provide to the seller and for separate invoices are generated for this purpose.
How to Access Your Financial Documents
Navigate to Payments & Fees in the Seller Lab.
Click on Invoices & Credit Notes to view and manage your documents.

Understanding Invoice & Credit Note Columns
Each document contains key details that help sellers
interpret their financial transactions accurately.
- Contract:
Displays the contract number under which invoices are categorized. Each
marketplace and country has a separate contract (e.g., Noon AE and Noon SA
have different contracts).
- Document:
Indicates the document type and number, whether it’s an invoice or a
credit note.
- Transaction:
Shows the transaction type and number. For example, customer invoices
display the order number, while noon fee invoices display the statement
number.
- Date:
The issuance date of the financial document.
- Total
Amount: Reflects the total value of the financial document, including
VAT.
- E-invoicing
Status: If enrolled in an e-invoicing service, this column will
indicate whether the financial document has been reported or not.

Additional Features for Document Management

- Filter
Options: Apply filters to refine searches and locate specific financial
documents. you can use the below filters:
-Contracts: A contract defines a financial
relationship between noon and the seller. This shows a list
of all the contracts tied to your Legal Entities. If you have created any Legal
Entity, you will see nothing.
-Document Type:
- Tax Invoice– is an official document issued for a transaction, including sales, statement fees, or service fees, detailing the buyer and seller, product details, pricing, VAT breakdown, and total payable amount. It serves as proof of transaction for tax and accounting purposes.
- Tax Credit note–is issued to adjust or cancel a previous tax invoice, detailing the original transaction, corrected values, VAT adjustments, and the total refunded or adjusted amount.
- Purchase Summary – A non-VAT document similar to an invoice, summarizing a seller's purchases, including document details, source reference, seller and buyer information, product details, and the total amount.
- Purchase Return Summary–documents returned or canceled purchases, detailing the original transaction, refunded item details, and the total amount including tax.
-Transaction Type:
- Customer :The relevant document for sale made to or return made by customer
- Statement Fee : is a charge applied by the business for specific services or adjustments. It is typically documented in a tax invoice and may include applicable VAT.
- Service Fee : A charge applied by the business for various services, including non-contract-specific fees like FBN Storage Fees.



Key Note on Invoice Generation
- If the
net total of the weekly Statement Fees invoice is positive, the
invoice is generated along with that week’s statement.
- If the
total net fees are less than AED/SAR/EGP 1, an invoice won’t be
generated. Instead:
- The
fees and compensations will be carried forward to the next invoice
(if applicable).
- Each
fee or compensation will include a code corresponding to the due date of
the statement.
Consider a statement generated during the week 25 December
2024. This date will be mentioned in the description as shown below in the pdf
and excel.
Viewing Unbilled Invoices
Unbilled invoices show fees that haven’t been invoiced yet and indicate the statements they belong to.
Steps to Access Unbilled Revenue.
In the Navigation Bar, go to the Payment and Fees tab.
Click on Statement Of Account.
Click on Download Unbilled Revenue.
This section will display all pending fees yet to be invoiced.
Compensations Not Included in Statement Fees Invoices
Certain compensations are excluded from the Statement Fees invoice and are issued separately:
Noon Penalty: Compensation for losses due to seller breaches of contractual obligations.
Damaged Returns: Refunds related to damaged items.
Disputes: Settlements for claims raised by the seller.
These compensations are:
- Reflected
in a claim note or other supporting documents attached to the weekly
statement, applicable only for transactions from October 2024 onward.
- Not
part of the Noon Fees invoice.
That's It!
Got any more questions?
Contact us on seller@noon.com.