Sellers must take immediate action to clear any negative account balance within not more than 30 days of the date on which the account balance turned negative. Sellers must transfer the requisite amount into noon’s bank account, details of which are mentioned below.
Beneficiary Name : NOON E COMMERCE OWNED BY NOON AD HOLDINGS ONE PERSON Company LCC
IBAN : AE700920000040000000279
Account Number : 40000000279
Bank Name : GULF INTERNATIONAL BRANCH
Swift Code : GULFAEAA
IBAN : SA4645000000003667722002
Account Number : 003667722002
Bank Name : The Saudi British Bank
Swift Code : SABBSARI
Account Name : NOON E COMMERCE
Account Number : 59000003707
IBAN : EG250046000300000059000003707
Bank Name : Mashreq Bank
Swift Code : MSHQEGCAXXX
Failure to clear any negative account balance within the timelines mentioned above will result in appropriate penal actions against the Seller including but not limited to inventory confiscation, pursuing legal proceedings wherein all recovery related expenses borne by noon will also be charged to the Seller, levying appropriate financial penalties among other penal actions.
Q: I received an email from noon stating that I have
a negative balance, but I don't see any negative balance in my Seller Lab.
What should I do?
A: If you received an email from noon regarding a negative balance,
please follow these steps:
Verify your store balance across all regions where you sell to ensure accuracy.
If your balance is correct and there is no negative amount, you may disregard the email.
If you continue receiving the email despite a recent update, please take a screenshot and send it to seller@noon.com for further assistance.
Q: I keep receiving email notifications about a
negative balance on my noon seller account, even though I have already made the
payment via bank transfer. What should I do?
A: If you have already made the payment to clear your negative balance
but continue to receive email notifications, please share a copy of your bank
transaction receipt with us. This will allow our team to review and validate
the payment from our end.
For faster assistance, ensure that the receipt includes the transaction
reference number, payment date, and amount before sending it to seller@noon.com.
That's It!
Got any questions?
Drop us an email on seller@noon.com