The Order Level Fees section in Seller Lab provides a detailed breakdown of the profit and loss for each order. It includes Net Proceeds and all applicable Fees for a specific order, offering a granular representation of the information already available in the weekly Statement Detail Report.

How can I access the Order Level Fees?

1. Log in to Seller Lab.
2. Navigate to the Payments and Fee tab.
3. Select the Order Level Fees section.

How does the Order Level Fees summary page help me?

You'll find detailed fee related information for each order inclusive of the following key details:

1. Order Number: the unique identifier of the order
2. Ordered Date: the date of the order
3. Marketplace: the MP on which the order was placed
4. Total: the net proceeds/costs from the order
   

Understanding and navigating the Order Fee Level summary page

1. Clicking on the Order Number takes you to the Order Details page of the particular Order.
2. Orders are serialized by Ordered Date with the latest one showing up on top.
3. The total shows up as red if the order made a loss and green otherwise.
4. There is a date selector on the top right which allows you to filter for particular dates.
5. There is a search bar on the top left which allows you to search for a particular order placed during the selected time period. The search bar only works when you search for the entire order number. Partial searches will give no result.
6. This page is not real time and refreshes every time a statement is generated. In between statements, this page will remain the same.
7. The page shows orders from all marketplaces including noon.com, noon minutes, grocery and Sivvi.

Understanding the Order Details page

The Order Details Page provides a comprehensive view of the revenue and fees for a specific order. It includes:

Order-Level Details

• Ordered Date: The date of the order.
• Marketplace: The marketplace where the order was placed.
• Total Amount: Net proceeds from the order.

Item-Level Details

For each item in the order, you’ll find:

• Item Number: Unique identifier of the item.
• AWB Number: Package number associated with the item.
• SKU: The stock keeping unit of the item sold
• Net Proceeds: Net income from selling the item.

Fees Charged

The following item-level fees are displayed:

• Referral Fees
• Markup Fees
• Promos
• FBN Outbound Fee
• Shipping Fee

Other Amounts: the fee charged on an order level

Subtotal: the net of all proceeds and costs of a particular item

Relevant Statement:

• Statement Date: the date of the statement where the transaction was recorded.

• Statement Number: the number of the statement where the transaction was recorded.
  

Navigating the Orders Details page

• Orders with one item display a single row, while orders with multiple items show multiple rows.
  
• For Direct Ship fees, the Item Number, SKU, and item-level fees are blank, while the Other Amount column is populated with the AWB Number.
• To return to the Orders Page, click the Orders button at the top right.
  

Frequently Asked Questions

1. Is the page real time?

This page gets refreshed every time a statement is generated. You can expect to see this page updating once every week on Wednesdays.

2. What is the difference between Orders Level Fee and Sales page?

The Sales page allows the you to see the details of the order on an item level. In this case order level charges such as directship fee get missed. The Orders Level Fee section aims to fill that gap by summarizing all item-level and order-level fee in one place.

That’s it! 

Got more questions? 

Contact us at seller@noon.com