The Statement of Account (SOA) is a specialized feature designed to improve financial transparency for sellers. It provides a straightforward monthly summary of revenue earned, fees incurred, and payments received, enabling you to plan your business finances with greater precision.
How to Access Your Statement of Account.
To view your financial summary, follow these steps within the Seller Lab:
- In the Navigation menu, click on Payments & Fees tab and then select Statement of Account.
- Click on Statement tab to view the information.
- Select your specific country from the country selector and choose the month you wish to review.
Navigation & Layout
The information is displayed separately for each Business Unit (BU) in individual columns (such as Noon, Namshi, or FBN). This allows you to track data for each unit independently. The Total column sums up the figures from all individual business units to show your combined financial standing.
Main Components Explained
1. Opening Balance
This represents the closing balance carried over from the previous month.
- Positive Balance: Indicates the amount currently owed to you by noon.
- Negative Balance: Indicates the amount you owe to noon.
2. Net Proceeds
This section details your total monthly revenue generated from sales.
- Customer Invoices: The total amount earned from sales and delivered orders within the month.
- Customer Credit Notes: Includes all returns processed during the month.
3. Fees
All charges applied to your account during the month are listed here.
- Detailed Breakdown: By clicking on any specific fee (such as a storage charge), a breakdown will appear on the right-hand side.
- Key Details: This breakdown shows the Invoice Date, Business Unit, Reference Number, and the Amount Charged.
4. Payouts
This section shows the aggregate amount of payments made to you over the course of the month.
- Payment Tracking: Clicking on Payouts reveals a detailed breakdown of exactly when each payment was made and the specific amount transferred.
5. Closing Balance
The month ends with a final closing balance. This is calculated by taking your opening balance and adding or subtracting the Net Sales, Fees, and Payouts.
- A positive balance means noon owes you money, while a negative balance means you owe noon.
Additional Insights (Expected Transactions)
You can switch to the invoices tab and scroll down to the expected transaction to view the following details.
Note: This view will be deprecated from 15th April, 2026
These components help you see "pending" items that haven't fully cleared yet:
- Unbilled Revenue: Displays fees that have been charged but have not yet appeared on an official invoice. You can download a specific report detailing these uninvoiced fees.
- In Transit: Shows the total value of items that have been sold but are not yet delivered to the customer. This helps you track revenue that is still being processed.
- Net Closing Balance: This provides a more accurate picture of your financial status by adjusting the Closing Balance for pending transactions like Unbilled Revenue and In Transit items.

That’s it!
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