Fulfilled by Partner (FBP) Fees in Egypt

Fulfilled by Partner (FBP) Fees in Egypt

This Fulfilled by Partner (FBP) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties. 

Starting April 1st, 2024 the following fees will apply to all your Fulfilled by Partner (FBP) items.

Note:
- All fees are exclusive of VAT.
- All fees are charged per unit, except for Direct Ship fee.
- The Direct Ship fee is charged to each shipment based on the shipment's dimensions
and the volumetric weight or the physical weight, which ever is higher.

I. Default Fees

Default fees are automatically charged to sellers for every sale at noon. 

Direct Ship Fee

We shall charge the below Direct Ship fees based on the shipment's dimension and the volumetric or the physical weight of the shipment, which ever is higher. To understand the calculation of the Direct ship fees please click here. The below Direct Ship fees will be applied as per shipment weight:

Note: Drop off fee is applicable if sellers opt in for “drop off” option to our
hubs located across the country. Access the EGY drop off locations map here.

 
Size tierWeight SlabPickup fee per shipment (EGP)Drop off fee per shipment (EGP)
Standard Parcel

 

<=0.25 kg38.036.0
>0.25 kg & <=0.50 kg43.041.0
>0.50 kg & <=1.0 kg45.043.0
>1.0 kg & <=1.5 kg47.045.0
>1.5 kg & <=2.0 kg49.047.0
>2.0 kg & <=3.0 kg51.049.0
>3.0 kg & <=4.0 kg53.051.0
>4.0 kg & <=5.0 kg55.053.0
>5.0 kg & <=6.0 kg57.055.0
>6.0 kg & <=7.0 kg59.057.0
>7.0 kg & <=8.0 kg61.059.0
>8.0 kg & <=9.0 kg63.061.0
>9.0 kg & <=10.0 kg65.063.0
>10.0 kg & <=11.0 kg67.065.0
Each additional 1 Kg till 12 Kg69.067.0

 

 

 

 

Oversize Parcel

 

 

 

 

 

 

<=1.0 kg47.045.0
>1.0 kg & <=2.0 kg49.047.0
>2.0 kg & <=3.0 kg52.050.0
>3.0 kg & <=4.0 kg54.052.0
>4.0 kg & <=5.0 kg56.054.0
Each additional 1 kg till 10 kgAdditional 2 EGP per kgAdditional 2 EGP per kg
>10 kg & <=15 kg68.066.0
>15 kg & <=20 kg78.076.0
>20 kg & <=25 kg88.086.0
>25 kg & <=30 kg98.096.0
>30 kgAdditional 2 EGP per kgAdditional 2 EGP per kg

 

Shipping fee

Sellers will receive a reimbursement for the shipping fee collected from the customer, up to a maximum of 25 EGP per order, after the shipping is completed. The shipping fee is tier-based, which is determined by the value of the order.

Note:
The fee applies on the basis of total order value per seller. If customer
order is worth 250 EGP and it contains items from 2 different seller each
worth of 125 EGP, each seller can charge 25 EGP shipping fee to the customer
as the total order value from individual seller is less than 200 EGP.
Order Value rangeShipping fee charge (EGP)
<200 EGP25
200-600 EGP12.5
>600 EGP0

 

Referral fees

For each sold product, we shall charge a referral fees based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.

Note:
Referral fees for some categories vary according to product subtype and brands.
Click here to access the detailed fee table.
Referral fees
Product FamilyProduct Type

Referral fees Percentage of Sale Price 

Fashion
Apparel 15%
Footwear 15%
Bags & Luggage 15%
All other bag types 15%
Watches 14%
Eyewear 14%
Jewelry
Gold Bars & Coins4%
Fine Jewelry
  • 10% for item with total sale price of 5000 EGP or less.
  • 5% for item with total sale price of 5000 EGP or more.
All Other Types of Jewelry18%
Electronics
Mobiles & Tablets
Mobiles & Tablets3.5-4.5%
Accessories
  • 15% for item with total sale price of 1000 EGP or less.
  • 8% for item with total sale price of 1000 EGP or more.
Personal computers
Laptops & Desktops6%
Software10%
Other Accessories6-14%
Headphones 
  • 8-13% for item with total sale price of 800 EGP or less.
  • 9% for item with total sale price of 800 EGP or more
Wearables & Accessories
Smartwatch/fitness trackers5-7%
Other accessories10%
Camera 6%
Audio and VideoTelevision3%
TV accessories10%
Others10%
Home Appliances
Large Appliances3.5%
Small Appliances6%
Video Games
Consoles3%
Gift Cards10%
Software & Accessories10%
Home & Kitchen
Kitchen & Dining 12%
Bedding & Bath 13%
Home Decor 13%
Furniture 12%
Gardening 11%
Home Improvements 12%
Health & Beauty
Health & Nutrition 11%
Color Cosmetics 15%
Fragrances 13%
Electronic Personal care 12%
Hair & Personal Care 13.5%
Automobiles
Car Care & Accessories
Audio & Video12%
Others12%
Toys, Kids & Baby
Toys 13%
Baby Products
Diapers7%
Others8%
Books & Media
Books 7%
Music 11%
Video 11%
Groceries
Food & beverages 
  • 15% for item with total sale price of 250 EGP or less.
  • 9% for item with total sale price of 250 EGP or more.
Cleaning & hygiene 
  • 15% for item with total sale price of 250 EGP or less.
  • 9% for item with total sale price of 250 EGP or more.
Pet Food & Accessories 15%
Sports & Outdoor
Sports Gear, Fitness Equipment, Camping & Hiking
 11-12%
Other Categories
Stationery & Office Supplies 12%
Printer & Printer Accessories 8-14%
Other Categories 12%

 

II. Circumstantial fees

Circumstantial fees are fees that apply, or are reversed in a variety of irregular scenarios that may take place while selling your products on noon. They are deducted at the end, or at the beginning of the month whenever applicable. You can find these fees in your payments page in Seller Lab, in the Statements tab.

Fees nameFee description
Cancellation fees (CNCL)A charge for seller-initiated order cancellations for FBP customer orders.
Warranty (WNTY)A charge for warranty claims made by the customers which the seller couldn’t fulfill as per the local laws and noon’s policies. For warranty policy click here and warranty requirement click here
Alternate Seller Fulfillment Fee (ALTF)When a seller cancels an order, noon will try to procure the item from another seller to ensure our customer receives the product they ordered. This charge applies to the seller who cancelled the order to cover the price difference in case the price of the procured item is higher.
Non-Saleable Item storage FeeThis fee applies to non-saleable inventory stored in noon fulfillment centers for an aging bucket of more that 30 days.
Retention Penalty Fee (RETP)A fee that is charged to the seller to compensate our customers in case they caused them any grievances by not adhering to the local laws and noon’s policies. Such grievances can be as a result of, but not limited to:
Cancelling/delaying/not delivering orders.

Fulfilling orders using items that have missing parts, or that are fake, damaged, defective, used, expired, not matching your listed product on the website.
Miscellaneous fees (MISC)An amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customers, or/and are against the local laws and noon policies, such as counterfeit penalties.

 

Order Cancellation Fee Breakdown   

We shall charge the below order cancellation fee for all orders cancelled by the seller.  The order cancellation fee is exclusive of VAT.

Cancellation
Product FamilyProduct TypeFulfilled by Partner (FBP)
% of sale price
Fashion
Apparel 15%
Footwear 15%
Bags & LuggageTravel Luggage15%
All other bag types15%
Watches 14%
Eyewear 14%
Jewelry
Gold Bars & Coins4%
Fine Jewelry10%
All Other Types of Jewelry18%
Electronics
Mobiles & Tablets
Mobiles & Tablets3.5-4.5%
Accessories15%
Personal computers
Laptops & Desktops6%
Software14%
Other Accessories7-15%
Headphones 9%
Wearables & Accessories
Smartwatch/fitness trackers5-7%
Other accessories10%
Camera 6%
Audio and VideoTelevision3%
TV accessories10%
Others10%
Home Appliances
Large Appliances3.5%
Small Appliances6%
Video Games
Consoles3%
Gift Cards10%
Software & Accessories10%
Home & Kitchen
Kitchen & Dining 12%
Bedding & Bath 13%
Home Decor 13%
Furniture 12%
Gardening 11%
Home Improvements 12%
Health & Beauty
Health & Nutrition 11%
Color Cosmetics 15%
Fragrances 13%
Electronic Personal care 12% 
Hair & Personal Care 13.5%
Automobiles
Car Care & Accessories
Audio & Video12%
Others12%
Toys, Kids & Baby
Toys 13%
Baby Products
Diapers7%
Others8%
Books & Media
Books 7%
Music 11%
Video 11%
Groceries
Food & beverages 15%
Cleaning & hygiene 15%
Pet Food & Accessories 15%
Sports & Outdoor
Sports Gear, Fitness Equipment, Camping & Hiking
 12%
Other Categories
Stationary & Office Supplies 12%
Printer & Printer Accessories 8-14%
Other Categories 12%

 

Non saleable Item storage Fee:

We will charge the Non-Saleable Item storage fee based on the cubic feet of the item. (Effective April 1st,2024)

CategoriesEGYPT
Cost per CBF*(EGP)
Non- saleable Stock12

 *Cubic Feet = Length (cm) x Width (cm) x Height (cm)/28317 
 



That’s it!

 

Got more questions? 

Contact us at seller@noon.com

 



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