Fulfilled by Partner (FBP) Fees in Egypt

Fulfilled by Partner (FBP) Fees in Egypt

This Fulfilled by Partner (FBP) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties. 

Starting April 1st, 2025 the following fees will apply to all your Fulfilled by Partner (FBP) items.

NotesNote:
- All fees are exclusive of VAT.

I. Default Fees

1- Referral fees

For each sold product/unit, we shall charge a referral fees based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.
Notes
Note:
Referral fees for some categories vary according to product subtype and brands.
Notes
For a detailed overview of the referral fees applicable to the brands listed below, please click here.
apple, samsung, huawei, anker, xiaomi, sony, jbl, oneplus, soundcore, bose

Family

Category

Product type

Product subtype

Referral fee %

Electronics

PC/laptop accessories

Printer accessories

all_in_one, laser_printers, inkjet_printers, receipt printers, dot_matrix_printers, 3d printers, photocopiers

6%

Electronics

PC/laptop accessories

Printer accessories

Others

14%

Electronics

PC/laptop accessories

Computer hardware

graphic card, monitor, ups, ram

6%

Electronics

PC/laptop accessories

Computer hardware

Others

9%

Electronics

PC/laptop accessories

Input devices, storage devices & networking accessories

 

10% for items with a sale price of 1000 EGP or less,
6% for items with sale price greater than 1000 EGP

Electronics

PC/laptop accessories

Accessories

All other accessories

14%

Electronics

PC/laptop accessories

Other Accessories

 

6-14%

Electronics

PC/laptop accessories

Software

All

10%

Electronics

PC/laptop accessories

Replacement accessories

All

14%

Electronics

PC/laptop accessories

Office electronics

laser_pointers, presentation_pointers, presentation_remotes

11%

Electronics

Laptops

Laptops & Desktops

 

5%

Electronics

Mobiles & Tablets

Mobiles & Tablets

 

3.5-4.5%

Electronics

Mobiles & Tablets

Mobile Accessories

 

15% for item with total sale price of 1000 EGP or less.

Electronics

Mobiles & Tablets

Mobile Accessories

 

8% for items with sale price greater than 1000 EGP.

Electronics

Headphones

 

 

8-13% for item with total sale price of 800 EGP or less.

Electronics

Headphones

 

 

9% for items with sale price greater than 800 EGP

Electronics

Wearables & Accessories

Smartwatch/fitness trackers

 

6-8%

Electronics

Wearables & Accessories

Other accessories

 

10%

Electronics

Camera

All

 

6%

Electronics

Audio and Video

Television

 

3.5%

Electronics

Audio and Video

TV accessories

 

10%

Electronics

Audio and Video

Others

 

10%

Electronics

Home Appliances

Large Appliances

 

4%

Electronics

Home Appliances

Small Appliances

 

6.5%

Electronics

Video Games

Consoles

 

3%

Electronics

Video Games

Gift Cards

 

10%

Electronics

Video Games

Software & Accessories

 

10%

Fashion

Apparel

 

 

15%

Fashion

Footwear

 

 

15%

Fashion

Bags & Luggage

All types

 

15%

Fashion

Watches

 

 

14%

Fashion

Eyewear

 

 

14%

Fashion

Jewelry

Gold Bars & Coins

 

4%

 

Jewelry

Silver Bars

 

10%

Fashion

Jewelry

Fine Jewelry

 

10% for item with total sale price of 5000 EGP or less.

Fashion

Jewelry

Fine Jewelry

 

5% for items with sale price greater than 5000 EGP.

Fashion

Jewelry

All Other Types of Jewelry

 

18%

Home & Kitchen

Kitchen & Dining

 

 

12%

Home & Kitchen

Bedding & Bath

 

 

13%

Home & Kitchen

Home Decor

 

 

13%

Home & Kitchen

Furniture

 

 

12%

Home & Kitchen

Gardening

 

 

11%

Home & Kitchen

Home Improvements

 

 

12%

Health & Beauty

Health & Nutrition

 

 

11%

Health & Beauty

Color Cosmetics

 

 

15%

Health & Beauty

Fragrances

 

 

13%

Health & Beauty

Hair & personal care

Electronic personal care

 

12%

Health & Beauty

Hair & Personal Care

 

 

13.50%

Automobiles

Car Care & Accessories

Audio & Video

 

11%

Automobiles

Car Care & Accessories

Tyres


9%

Automobiles

Car Care & Accessories

Others

 

11%

Toys, Kids & Baby

Toys

 

 

13%

Toys, Kids & Baby

Baby Products

Diapers

 

8%

Toys, Kids & Baby

Baby Products

Others

 

8%

Books & Media

Books & Media

Books

 

7%

Books & Media

Books & Media

Music

 

10%

Books & Media

Books & Media

Video

 

10%

Groceries

Food & beverages

 

 

15% for item with total sale price of 250 EGP or less.

Groceries

Food & beverages

 

 

9% for items with sale price greater than  250 EGP.

Groceries

Cleaning & hygiene

 

 

15% for item with total sale price of 250 EGP or less.

Groceries

Cleaning & hygiene

 

 

9% for items with sale price greater than 250 EGP.

Groceries

Pet Food & Accessories

 

 

15%

Sports & Outdoor

Sports & Outdoor

Cycling

All bikes

11%

Sports & Outdoor

Sports & Outdoor

Others

Others

12%

Other Categories

Stationery & Office Supplies

 

 

11%

Other Categories

Other Categories

 

 

12%

 



2- Direct Ship Fee

We will charge the Direct Ship fees listed below for every sale, based on the shipment's dimensions and either the volumetric or physical weight, whichever is higher. To understand how the Direct Ship fees are calculated, please click here. The fees below will be applied according to the shipment weight
Notes
Note:
-The fee is applied at the order level, not the unit level.
-The fee depends on the handover method: pick up or drop off.
-This fee is non-refundable, except in cases like customer unresponsiveness leading to undelivered shipments.
-Drop off fee is applicable if sellers opt in for “drop off” option to our
hubs located across the country. Access the EGY drop off locations map here.

 
Size tierWeight SlabPickup fee per shipment (EGP)Drop off fee per shipment (EGP)
Standard Parcel

 

<=0.25 kg38.036.0
>0.25 kg & <=0.50 kg43.041.0
>0.50 kg & <=1.0 kg45.043.0
>1.0 kg & <=1.5 kg47.045.0
>1.5 kg & <=2.0 kg49.047.0
>2.0 kg & <=3.0 kg51.049.0
>3.0 kg & <=4.0 kg53.051.0
>4.0 kg & <=5.0 kg55.053.0
>5.0 kg & <=6.0 kg57.055.0
>6.0 kg & <=7.0 kg59.057.0
>7.0 kg & <=8.0 kg61.059.0
>8.0 kg & <=9.0 kg63.061.0
>9.0 kg & <=10.0 kg65.063.0
>10.0 kg & <=11.0 kg67.065.0
Each additional 1 Kg till 12 Kg69.067.0

 

 

 

 

Oversize Parcel

 

 

 

 

 

 

<=1.0 kg47.045.0
>1.0 kg & <=2.0 kg49.047.0
>2.0 kg & <=3.0 kg52.050.0
>3.0 kg & <=4.0 kg54.052.0
>4.0 kg & <=5.0 kg56.054.0
Each additional 1 kg till 10 kgAdditional 2 EGP per kgAdditional 2 EGP per kg
>10 kg & <=15 kg68.066.0
>15 kg & <=20 kg78.076.0
>20 kg & <=25 kg88.086.0
>25 kg & <=30 kg98.096.0
>30 kgAdditional 2 EGP per kgAdditional 2 EGP per kg

3- Shipping fee

Sellers will receive a reimbursement for the shipping fee collected from the customer, up to a maximum of 25 EGP per order, after the shipping is completed. The shipping fee is tier-based, which is determined by the value of the order.
Notes
Note:
The fee applies on the basis of total order value per seller. If customer
order is worth 250 EGP and it contains items from 2 different seller each
worth of 125 EGP, each seller can charge 25 EGP shipping fee to the customer
as the total order value from individual seller is less than 200 EGP.
Order Value rangeShipping fee charge (EGP)
<200 EGP25
200-600 EGP12.5
>600 EGP0

 

II. Circumstantial fees

Circumstantial Fees are fees imposed on sellers by noon for specific conditions or events related to inventory and sales.
These fees include non-saleable item storage, warranty claims, miscellaneous irregularities, and retention penalties for 
non-compliance with local laws and policies. 

1- Non-Saleable Item storage Fee:

This fee applies to non-saleable inventory stored in noon fulfillment centers for an aging bucket of more that 30 days.

We will charge the Non-Saleable Item storage fee based on the cubic feet of the item.

CategoriesEGYPT
Cost per CBF*(EGP)
Non- saleable Stock12

 *Cubic Feet = Length (cm) x Width (cm) x Height (cm)/28317 

2- Warranty (WNTY):

A charge for warranty claims made by the customers which the seller couldn’t fulfill as per the local laws and noon’s policies. For warranty policy click here and warranty requirement click here

3- Retention Penalty Fee (RETP)

A fee that is charged to the seller to compensate our customers in case they caused them any grievances by not adhering to the local laws and noon’s policies. Such grievances can be as a result of, but not limited to: Cancelling/delaying/not delivering orders.
Fulfilling orders using items that have missing parts, or that are fake, damaged, defective, used, expired, not matching your listed product on the website.

4- Return Administration Fee:

This fee is charged to the seller for processing items returned by the customer for specific seller-controllable reasons. 
These reasons include items being different from the listing, fake, damaged, defective, used/pre-activated, missing parts, extra items in the order, 
exceptional return cases, and post-RTC.
The fee will be the lesser of 15 EGP or 20% of the referral fee for the returned item. It will take effect on October 1st, 2024.

5- Miscellaneous fees (MISC)

An amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customers, or/and are against the local laws and noon policies, such as counterfeit penalties.

III. Order Cancellation Fee 

The cancellation fee for each category will match the FBP referral fee for that category. If a category has an ASP tier, the referral fee for the highest ASP range will be applied.

Notes
Note:
-The fees mentioned in this article will apply to both the Directship model and Bulky Directship.
-For direct delivery, only the referral fee will apply, along with circumstantial fees, which may vary depending on specific situations.

FAQ

Q: Where can I find details about the following fees?


• Long-term storage fees per item/SKU

• Non-saleable item storage fees

• Inventory removal fees

• Administration fees


A:

You can find all of these fee details through the Seller Lab in your weekly statements by clicking on Navigation Menu > Payments & Fees > Statements.

or by downloading the statement report by clicking on  the Navigation Menu > Payments & Fees > Export > Generate Report > choose Statement Detail Report > select the Start and End Date , then Create. Click Here for the steps.

That’s it!

 

Got more questions? 

Contact us at seller@noon.com

 



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