Fees name | Applied at | Definition |
Referral fee | Item Level | Commission charged based on the item category, brand & business model. The referral fee will vary based on country of operation. |
FBN outbound fee | Item Level | Order fulfillment fee charged for items shipped from FBN (fulfillment by Noon) warehouses |
Directship outbound fee | Per Shipment | Logistics fee charged on items shipped from FBP (Fulfilled by Partner) warehouses |
Monthly storage fee | SKU/ Pbarcode | A monthly service fee applied to each item stored in noon warehouses. The fee calculation is based on product dimensions and the number of storage days. |
Long-term storage fee | SKU/ Pbarcode | A service fee applied to each item stored for more than 365 days in noon warehouses. The aging is counted from the date when SKUs were inbounded in noon warehouse. |
Weight Handling fee | Item Level | Additional fulfillment fee charged on an oversize (non-sort and non-bulky) item over and above FBN outbound fee. This fee is no longer charged post. |
Inventory removal fee | Item level | Fee applied to each item removed from inventory stored in noon warehouses. Fees are charged based on volumetric/actual weight (whichever is higher). For more detail on how to calculate Inventory Removal fee please click here. |
Damaged returns fee | Item level | Compensation Paid to seller against any damages on a returned item. |
Shipping fee | Order level | Reimbursement of shipping fees collected from the customers on FBP delivered items |
Noon Promo | Item Level | Fee adjustment against any promotional activity that was run by noon |
VAT Payable | Fee level | Tax payable on each service fee charged by noon |
Noon Markup | Item level | Any price difference applied on an item fulfilled by an alternate partner other than the original seller on whom the order was placed |
Noon Penalty | Item Level | Compensation paid to the sellers on breach of sales promise |
Cancellation fees (CNCL) | Item level | An item level penalty charged on the seller initiated order cancellation such as out-of-stock. |
Warranty (WNTY) | Item level | An item level penalty charged against unfulfilled warranty claim of a customer |
Alternate Seller Fulfillment Fee (ALTF) | Item level | An item level penalty applied on the original seller who missed to fulfill an order and the order was fulfilled by another seller. |
Retention Penalty Fee (RETP) | Item level | An item level penalty charged to recover any compensation we had paid to the customer against their grievances where the seller is at fault |
Miscellaneous fees (MISC) | Store level | Any other kind of penalty levied on a seller |
Non-Saleable Item Storage Fee | SKU | Storage fee charged on non-saleable inventory kept at noon premises for more than 30 days. The fee is calculated based on product dimensions and the number of storage days beyond initial 30 days. (Effective from 1st August 2023) |
VAT payable | Fee level | Amount of VAT to be paid against different fees changed in the statement |
Advertising Fee | Seller Level | Advertisement expense agreed to be spent on the advertisement of products of the seller on our platform as per terms and conditions of the agreement |