Third Party Warranty Rate Card- KSA (Refurbished and Renewed)

Third Party Warranty Rate Card- KSA (Refurbished and Renewed)

This article gives you a complete rate card for the warranty repair charges for different categories and the type of repair.


Before we discuss the rate card in detail, let's understand how warranty charges work for renewed items, where the warranty is provided by noon authorized service center.


Example Scenario


Item: iPhone 15 Pro

Order Value: SAR 4,500


Repair Category: L3 – Repair Fee: SAR 500 (inclusive of spare parts and labor charges ( Refer to the table below) 


Inspection Outcome: During inspection, if the actual repair cost exceeds SAR 500 (for example, SAR 501 or more), the repair will not proceed. The item will be returned to noon, and the customer will receive a full refund of SAR 4,500.


Seller Responsibility: The seller will be charged for:

Refunded order value of SAR 4,500

Inspection fee of SAR 37.5


Refer to the table below for more clarity. 


The price excludes VAT
CategoryFamilyValue in SAR
Inspection fee
Mobile phones37.5
Tablet37.5
Laptops45
Desktops45
Servers45
Other IT products37.5
Gaming Consoles37.5
L1 + L2
Below 50050
500-100095
1000-2000120
2000-5000145
>5000175
L3 + L4
Below 500105
500-1000190
1000-2000395
2000-5000500
>5000670

Level Of repair
L0 (Level 0) – Inspection Only
L1 (Level 1) – Software , Reassembling, Cleaning
L2 (Level 2) – Mechanical parts replacement, Hardware upgrades
L3 (Level 3) – Replacements such as USB, HDMI, Charging Ports, etc. (All entry-level electrical repairs)
L4 (Level 4) – Major electrical repairs on motherboards, such as IC, BIOS, BGM, etc.


That's it 

Got more questions?
Contact us at seller@noon.com.


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