This article gives you a complete rate card for the warranty repair charges for different categories and the type of repair.
Before we discuss the rate card in detail, let's understand how warranty charges work for renewed items, where the warranty is provided by noon authorized service center.
Example Scenario
Item: iPhone 15 Pro
Order Value: SAR 4,500
Repair Category: L3 – Repair Fee: SAR 500 (inclusive of spare parts and labor charges ( Refer to the table below)
Inspection Outcome: During inspection, if the actual repair cost exceeds SAR 500 (for example, SAR 501 or more), the repair will not proceed. The item will be returned to noon, and the customer will receive a full refund of SAR 4,500.
Seller Responsibility: The seller will be charged for:
Refunded order value of SAR 4,500
Inspection fee of SAR 37.5
Refer to the table below for more clarity.