Third Party Warranty Rate Card- UAE (Refurbished and Renewed)

Third Party Warranty Rate Card- UAE (Refurbished and Renewed)

This article gives you a complete rate card for the warranty repair charges for different categories and the type of repair.

Before we discuss the rate card in detail, let's understand how warranty charges work for renewed items, where the warranty is provided by noon authorized service center.

Example Scenario

Item: iPhone 15 Pro
Order Value: AED 4,500

Repair Category: L3 – Repair Fee: AED 720 (inclusive of spare parts and labor charges ( Refer to the table below) 

Inspection Outcome: During inspection, if the actual repair cost exceeds AED 720 (for example, AED 721 or more), the repair will not proceed. The item will be returned to noon, and the customer will receive a full refund of AED 4,500.

Seller Responsibility: The seller will be charged for:
Refunded order value of AED 4,500
Inspection fee of AED 12

Refer to the table below for more clarity. 


The price excludes VAT

Device Category

Repair Level

Repair Level description

Below 500

501 - 1000

1001 - 2000

2001 - 5000

5000 and Above

Mobile Phones

Inspection Only

Inspection Only

12

12

12

12

12

L0 (Level 0) – Software and related Updates

Software / firmware and related updates without opening the device

20

20

20

20

20

L1 (Level 1) – Reassembling, Cleaning

Reassembling, Cleaning without spare parts

32

50

60

80

80

L2 (Level 2) – Replacements such as USB, HDMI, Charging Ports, etc. (Parts Included)

Replacements of connectors and components in PCB

90

180

360

650

900

L3 (Level 3) – Mechanical parts replacement, Hardware upgrades (Parts Included)

Replacing hardware parts like PCB,HDD, LCDs, Batteries etc

110

210

430

720

980

Tablets

Inspection Only

Inspection Only

12

12

12

12

12

L0 (Level 0) – Software and related Updates

Software / firmware and related updates without opening the device

20

20

20

20

20

L1 (Level 1) – Reassembling, Cleaning

Reassembling, Cleaning without spare parts

32

60

60

80

80

L2 (Level 2) – Replacements such as USB, HDMI, Charging Ports, etc. (Parts Included)

Replacements of connectors and components in PCB

90

180

360

650

900

L3 (Level 3) – Mechanical parts replacement, Hardware upgrades (Parts Included)

Replacing hardware parts like PCB,HDD, LCDs, Batteries etc

110

210

440

720

980

Laptops

Inspection Only

Inspection Only

24

24

24

24

24

L0 (Level 0) – Software and related Updates

Software / firmware and related updates without opening the device

50

50

50

50

120

L1 (Level 1) – Reassembling, Cleaning

Reassembling, Cleaning without spare parts

68

75

80

80

80

L2 (Level 2) – Replacements such as USB, HDMI, Charging Ports, etc. (Parts Included)

Replacements of connectors and components in PCB

72

180

405

900

1350

L3 (Level 3) – Mechanical parts replacement, Hardware upgrades (Parts Included)

Replacing hardware parts like PCB,HDD, LCDs, Batteries etc

110

225

428

1080

1440

Desktops

Inspection Only

Inspection Only

24

22

21.6

21.6

21.6

L0 (Level 0) – Software and related Updates

Software / firmware and related updates without opening the device

50

72

72

45

90

L1 (Level 1) – Reassembling, Cleaning

Reassembling, Cleaning without spare parts

68

81

90

90

144

L2 (Level 2) – Replacements such as USB, HDMI, Charging Ports, etc. (Parts Included)

Replacements of connectors and components in PCB

72

135

405

900

1440

L3 (Level 3) – Mechanical parts replacement, Hardware upgrades (Parts Included)

Replacing hardware parts like PCB,HDD, LCDs, Batteries etc

110

180

428

1080

1530

Printers & Scanners

Inspection Only

Inspection Only

24

22

21.6

21.6

21.6

L0 (Level 0) – Software and related Updates

Software / firmware and related updates without opening the device

80

72

72

45

90

L1 (Level 1) – Reassembling, Cleaning

Reassembling, Cleaning without spare parts

80

81

90

90

144

L2 (Level 2) – Replacements such as USB, HDMI, Charging Ports, etc. (Parts Included)

Replacements of connectors and components in PCB

90

135

405

900

1440

L3 (Level 3) – Mechanical parts replacement, Hardware upgrades (Parts Included)

Replacing hardware parts like PCB,HDD, LCDs, Batteries etc

110

180

428

1080

1530

All Electronics Accessories

Inspection Only

Inspection Only

12

11

10.8

10.8

21.6

L0 (Level 0) – Software and related Updates

Software / firmware and related updates without opening the device

20

18

18

18

90

L1 (Level 1) – Reassembling, Cleaning

Reassembling, Cleaning without spare parts

40

36

36

27

144

L2 (Level 2) – Replacements such as USB, HDMI, Charging Ports, etc. (Parts Included)

Replacements of connectors and components in PCB

90

144

270

900

1440

L3 (Level 3) – Mechanical parts replacement, Hardware upgrades (Parts Included)

Replacing hardware parts like PCB,HDD, LCDs, Batteries etc

110

162

405

990

1530

Gaming Consoles

Inspection Only

Inspection Only

12

11

10.8

10.8

21.6

L0 (Level 0) – Software and related Updates

Software / firmware and related updates without opening the device

20

18

18

18

90

L1 (Level 1) – Reassembling, Cleaning

Reassembling, Cleaning without spare parts

30

27

27

27

144

L2 (Level 2) – Replacements such as USB, HDMI, Charging Ports, etc. (Parts Included)

Replacements of connectors and components in PCB

90

158

315

900

1440

L3 (Level 3) – Mechanical parts replacement, Hardware upgrades (Parts Included)

Replacing hardware parts like PCB,HDD, LCDs, Batteries etc

110

225

405

990

1530


That's it 

Got more questions?
Contact us at seller@noon.com.

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