Fulfilled by Noon (FBN) Fees in UAE - Refurbished & Renewed

Fulfilled by Noon (FBN) Fees in UAE - Refurbished & Renewed

 This Fulfilled by noon (FBN) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties.

Starting July 1st, 2023 the following fees will apply to all your Fulfilled by noon (FBN) items.

Note:
All fees are exclusive of VAT, and will be charged per unit based on the
dimensions and weight of the product.

I. Default Fees

1. Referral fees

For each sold product, we shall charge a referral fees based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.

Note:
CPO: Certified Pre-Owned

Referral fees

Product Family

Product Type

Grade/Generation

Referral fees Percentage of Sale Price

mobiles

Mobiles & Tablets

unopened/CPO

5.00%

mobiles

Mobiles & Tablets

Renewed / Refurbished

10.00%

laptops

Laptops

unopened/CPO

8.00%

laptops

Laptops

Renewed / Refurbished

11.00%

camera

Cameras

unopened/CPO

8.00%

camera

Cameras

Renewed / Refurbished

10.00%

audio_video

Audio & Video

unopened/CPO

6.00%

audio_video

Audio & Video

Renewed / Refurbished

8.00%

wearables

Wearables

unopened/CPO

7.00%

wearables

Wearables

Renewed / Refurbished

10.00%

mobile_accessories

Other Accessories

unopened/CPO

12.00%

mobile_accessories

Other Accessories

Renewed / Refurbished

15.00%

vg_Accessories

Software & Accessories

unopened/CPO

12.00%

vg_Accessories

Software & Accessories

Renewed / Refurbished

14.50%

vg_consoles

Consoles

unopened/CPO

7.00%

vg_consoles

Consoles

Renewed / Refurbished

9.50%

2. FBN Outbound fees

A fee that applies to each unit that is shipped to a customer. The value of the FBN outbound fee is based on a combination of the dimensions and shipping weight of the product. Find out more about how to calculate the FBN Outbound Fee.

 

FBN Outbound Fee

Weight Slab

AE

Cost per unit(AED)

Small envelope

One rate

7.0

Standard envelope

<=0.1Kg

7.5

<=0.25 Kg

8.0

<=0.50 Kg

8.0

Large envelope

One rate

8.5

Standard parcel

<=0.25 Kg

8.5

>0.25 Kg & <=0.50 Kg

9.0

>0.50 Kg & <=1.0 Kg

9.5

>1.0 Kg & <=1.5 Kg

10.0

>1.5 Kg & <=2.0 Kg

10.5

>2.0 Kg & <=3.0Kg

11.5

Each additional 1Kg till 12 Kg

Additional 1 AED per kg

Oversize parcel

<=1.0 Kg

11.5

>1.0 Kg & <=2.0 Kg

12.5

>2.0 Kg & <=3.0 Kg

13.5

>3.0 Kg & <=4.0 Kg

14.5

>4.0 Kg & <=5.0 Kg

15.0

Each additional 1Kg till 10 Kg

Additional 1 AED per kg

>10 Kg & <=15 Kg

24.5

>15 Kg & <=20 Kg

29.5

>20 Kg & <=25 Kg

34.0

>25 Kg & <=30 Kg

39.0

Extra Oversize

<=1 Kg

12.5

Each additional 1Kg till 10 Kg

Additional 1 AED per kg

>10 Kg & <=15 Kg

26.0

>15 Kg & <=20 Kg

31.0

>20 Kg & <=25 Kg

36.0

>25 Kg & <=30 Kg

41.0

Bulky

 

 

<=20 Kg

34.0

>20 Kg & <=21 Kg

36.0

>21 Kg & <=22 Kg

38.0

>22 Kg & <=23 Kg

40.0

>23 Kg & <=24 Kg

42.0

Each additional 1Kg till 30 Kg

Additional 2 AED per kg

>30 Kg & <=35 Kg

61.0

>35Kg & <=40 Kg

71.0

40kg>

Additional 10 AED per 5 kg

3. Monthly Storage Fees

A monthly fee that applies to each item that is stored in a noon fulfillment center. The fee is calculated based on the size of the item in cubic feet* and the number of storage days.

 Categories

AE

Cost per CBF per month (AED)

All categories

1.5

 *CBF (Cubic Feet) =(L) Length (cm) x (W) Width (cm) x (H) Height (cm)/28317

II. Circumstantial fees

Circumstantial Fees are fees imposed on sellers by noon for specific conditions or events related to inventory and sales.
These fees include long-term storage, non-saleable item storage, warranty claims, miscellaneous irregularities, and retention penalties for 
non-compliance with local laws and policies. 

1. Long term storage

A fee applicable to each item stored in a noon fulfillment center in the aging bucket of more than 365 days.

Categories

AE

Cost per CBF(AED)

All categories

25

 *Cubic Feet = Length (cm) x Width (cm) x Height (cm)/28317 

2. Non-Saleable Item storage Fee

This fee applies to non-saleable inventory stored in noon fulfillment centers for an aging bucket of more that 30 days. (Effective September 1st,2023)

Categories

AE

Cost per CBF(AED)

Non- Saleable Stock

2

3. Warranty Fees (WNTY)

A charge for warranty claims made by the customers which the seller couldn't fulfill as per the local law and noon's policies

4. Retention Penalty fees (RETP)

The Retention Penalty Fee (RETP) is charged to the seller to compensate our customers for grievances arising from non-adherence to local laws and our policies. These grievances can be due to, but are not limited to, items that are missing parts/accessories, counterfeit, damaged, defective, used, expired, not matching the product listing, or having pricing errors.

5. Miscellaneous Fees (MISC)

An amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customer, or/ and against the local laws and noon policies , such as counterfeit penalties.

III. FBN Inventory Removal Fee

Free of charge until September 1st, 2022
A fee that applies to each unit that is shipped back to you at your request. The inventory removal fee is either based on the product’s volumetric weight, or the product’s physical weight, whichever is higher and varies depending on the collection method. Find out how to calculate the FBN Inventory Removal Fee.

a. Delivery request

FBN Inventory Removal 

Unit of Measurement

AE

AED

Minimum fee per inventory removal request

 

15

Handling fee (per unit)

per unit

0.3

Pickup/same-city delivery fee

per KG*

1.0

Cross-city delivery fee

per KG*

1.0

*Kg is greater of weight in kg or volumetric weight, where volumetric weight is (L (cm)*W (cm)*H (cm)/5000)


b. Collection request

FBN Inventory Removal 

Unit of Measurement

AE

AED

Minimum fee per RTV

 

15

Handling fee (per unit)

per unit

0.3

One time storage fee

per CBF*

0.8

*where CBF (cubic feet)= L*B*H (cm)/28,317

IV. Value Added Services


All goods sent to FBN must adhere to noon’s packaging guidelines to ensure the safety of your products. To avoid rejecting products which do not meet these standards, we now offer the value-added services for your convenience.

Inbound Value-added service

Item type

AE

Cost per unit(AED)

Plain Polybag /Shrink Wrap

All Envelopes & Standard parcel

0.8

Oversize

0.8

Extra Oversize & Bulky

1.0

Bubble Wrap

All Envelopes & Standard parcel

2.0

Oversize

2.0

Extra Oversize & Bulky

NA

Box with Filler

All Envelopes & Standard parcel

2.0

Oversize

2.5

Extra Oversize & Bulky

NA

 



That’s it!

 

Got more questions? 

Contact us at seller@noon.com

 

 



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