Fulfilled by Partner (FBP) Fees in KSA

Fulfilled by Partner (FBP) Fees in KSA

This Fulfilled by Partner (FBP) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties. 

Starting Oct 1st, 2024 the following fees will apply to all your Fulfilled by Partner (FBP) items.

NotesNote:
- All fees are exclusive of VAT.

I. Default Fees

1- Referral fees

For each sold product/unit, we shall charge a referral fees based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.
NotesNote:
1.Referral fees for some categories vary according to product subtype and brands. 2. A minimum referral fee of 1 SAR will be charged for each item you sell on noon.
Notes
For a detailed overview of the referral fees applicable to the brands listed below, please click here.

apple, samsung, Huawei, anker, ugreen, margoun, baseus, logitech, spigen, Fitbit, amazfit, honor, Garmin, pico, meta, oculus, sony, akg, nokia, jbl, soundcore, beats, oneplus, skullcandy, google, marshall, microsoft, nintendo, razer, astro, cougar, glorious, hori, hyperx, nacon, paladone, powera, roccat, steelseries, thrustmaster, turtle_beach, next_level_racing, dyson, hoover, bissell, hitachi, canon, black_decker, alsaif_elec, gopro, sonashi, kenwood, saachi, ezviz, lg, jano, alsaif, de_longhi, eufy, nespresso, fujifilm, nutricook, dji, panasonic, moulinex, hommer, nikon, edison, nutribullet, daewoo, braun, tefal, geepas, philips, dolce_gusto, olsenmark, krypton, zcm_happy, skyland, dansat, nikai, gvc_pro, visio, mtc, haier, pampers, huggies, babyjoy, Rebune, Wahl

Family  CategoryProduct typeProduct subtypeReferral fee %
ElectronicsPC / Laptops AccessoriesPrinterall_in_one, laser_printers, inkjet_printers, dot_matrix_printers, photocopiersFBP: 6.5%
ElectronicsPC / Laptops AccessoriesPrinterReceipt printers8%
ElectronicsPC / Laptops AccessoriesPrinter accessoriescartridges, tonersFBP: 6.5%
ElectronicsPC / Laptops AccessoriesPrinter accessoriesAll Others12%
ElectronicsPC / Laptops AccessoriesComputer hardwaremonitor,ram, graphic_cards, upsFBP: 6.5%
ElectronicsPC / Laptops AccessoriesComputer hardware processors6.5%
ElectronicsPC / Laptops AccessoriesInput devicesAllFBP: 14%
ElectronicsPC / Laptops AccessoriesStorage deviceshard drivesFBP: 6.5%
ElectronicsPC / Laptops AccessoriesStorage devicesmemory cardsFBP: 8%
ElectronicsPC / Laptops AccessoriesStorage devicesflash drivesFBP: 16% commission if sale price of item is <=250 AED/SAR, 9% commission if sale price of item is >250 AED/SAR
ElectronicsPC / Laptops AccessoriesNetworkingwireless_usb_adapter10%
ElectronicsPC / Laptops AccessoriesNetworkingethernet_cable, powerlan_adapter20%
ElectronicsPC / Laptops AccessoriesNetworkingothersFBP: 6.5%
ElectronicsPC / Laptops AccessoriesAccessoriescables_and_connectors, cleaning_accessories,card_readers, casing_housing_accessories, mousepads20%
ElectronicsPC / Laptops AccessoriesAccessoriesothers13%
ElectronicsPC / Laptops AccessoriesOther Accessories 5-20%
ElectronicsPC / Laptops AccessoriesSoftwareAll13%
ElectronicsPC / Laptops AccessoriesReplacement accessoriesmotherboards14.5% commission if sale price of item is <=500 AED/SAR, 11% commission if sale price of item is >500 AED/SAR
ElectronicsPC / Laptops AccessoriesReplacement accessoriesbatteries, screens, connectors, recovery_kits, microphone, chassis, camera, buttons13%
ElectronicsPC / Laptops AccessoriesOffice electronicslaser_pointers, presentation_pointers, presentation_remotes13%
ElectronicsLaptopsLaptops and desktop 6%
Electronicswearableswearableslifestyle15%
Electronicswearableswearable accessoriessmartwatch_band, smartwatch_screen_protector, smartwatch_charger, smartwatch_case_with_band, smartwatch_case, fitness_tracker_screen_protector, fitness_tracker_charger, fitness_tracker_case, fitness_tracker_band, wearable_accessories15%
Electronicswearablesothers 5-15%
ElectronicsCamera  10%
ElectronicsCameracamera lens, lighting studio diffusers, input devices 10%
ElectronicsCameraphotography light, tripod monopod accs, complete tripod units 20% for <=100 SAR, 15% for >100 SAR
ElectronicsHome applianceslarge appliancescooktop, chest freezers, dryer, upright freezers4%
ElectronicsHome applianceslarge appliancescanister_vacuum, cooktop, stick_vacuum, upright_vacuum, wet_dry_vacuum, room heater, air conditioner, stove, chimney hood10%
ElectronicsHome applianceslarge appliancesOthers15%
ElectronicsHome appliancessmall/large applianceselectric kettle, humidifier, measuring tools scales, burner20%
ElectronicsHome appliancessmall/large applianceshand mixer, egg cooker, water heater, scales, electric sewing machine, small water can dispenser20% for <100 SAR, 15% for >100 SAR
ElectronicsHome appliancessmall/large appliancesOthers4-20%
ElectronicsMobiles & TabletsMobiles & Tablets 6% for item with total sale price of 1000 SAR or less.
ElectronicsMobiles & TabletsMobiles & Tablets 5% for items with total sales price greater than 1000 SAR.
ElectronicsMobiles & TabletsAccessories 20% for item with total sale price of 50 SAR or less.
ElectronicsMobiles & TabletsAccessories 5-15% for items with total sales price greater than 50 SAR.
ElectronicsMobile accessoriesInput devices 10%
ElectronicsHeadphones/Portable Speakers  6-20%
ElectronicsHeadphones/Portable Speakersheadphonesaccessories16%
ElectronicsAudio & VideoTelevisions 7-8%
ElectronicsAudio & VideoTV accessories 15%
ElectronicsAudio & Videostreaming_devices, portable_audio,home_audio_equipment, video_receiving_installation, video_recording_playback 10%
ElectronicsAudio & Videomicrophones, remote controls, cable connectors, adapter converters, karoake microphones 20% for item with total sale price of 100 SAR or less
ElectronicsAudio & Videomicrophones, remote controls, cable connectors, adapter converters, karoake microphones 15% for items with total sales price greater than 100 SAR
ElectronicsAudio & VideoOthers 4-20%
ElectronicsVideo GamesConsoles 5%
ElectronicsVideo GamesGift cards 5%
ElectronicsVideo GamesGames 12%
ElectronicsVideo GamesSoftware & accessories 5-15%
FashionApparel  27%
FashionFootwear  27%
FashionBags & LuggageTravel Luggage 20%
FashionBags & LuggageAll other bag types 25%
FashionWatches  20% for item with total sale price of 50 SAR or less.
FashionWatches  15% for items with sale price greater than 50 SAR.
FashionEyewear  20% for item with total sale price of 50 SAR or less.
FashionEyewear  15% for items with sale price greater than 50 SAR.
FashionJewelryGold Bars & Coins 5%
FashionJewelryFine Jewelry 10%
FashionJewelryAll Other Types of Jewelry 25%
Home & KitchenKitchen & Dining  13%
Home & KitchenBedding & Bath  13%
Home & KitchenHome Decor  13%
Home & KitchenFurniture  15%
Home & KitchenGardening  12%
Home & KitchenHome Improvements  11%
Health & BeautyHealth & Nutrition  11%
Health & BeautyColor Cosmetics  9%
Health & BeautyFragrances  15%
Health & BeautyElectronic personal care  8% for items with total sale price of 50 SAR or less.
Health & BeautyElectronic personal care  9- 11% for items with total sales price greater than 50 SAR
Health & BeautyHair & Personal Care  8% for items with total sale price of 50 SAR or less.
Health & BeautyHair & Personal Care  12% for items with total sales price greater than 50 SAR
AutomobilesCar Care & AccessoriesAudio & Video 5%
AutomobilesCar Care & AccessoriesOthers 10%
Toys, Kids & BabyToys  13%
Toys, Kids & BabyBaby ProductsDiapers 0-15%
Toys, Kids & BabyOthers  15%
Books & MediaBooks  13%
Books & MediaMusic  15%
Books & MediaVideo  10%
GroceriesFood & beverages  9%-40%
GroceriesCleaning & hygiene  9%-40%
GroceriesPet Food & Accessories  15%-40%
Sports & OutdoorSports Gear, Fitness Equipment, Camping & Hikingothers 20% for item with total sale price of 30 SAR or less.
Sports & OutdoorSports Gear, Fitness Equipment, Camping & Hikingothers 13% for items with total sales price greater than 30 SAR.
Sports & OutdoorSports Gear, Fitness Equipment, Camping & Hikingyoga_pilatesAll15%
Books & MediaBooks & MediaMusical instrumentsAll15%
Other CategoriesStationery & Office Supplies  12%
Other CategoriesOther Categories  14%

Note: The following fees apply to all brands except Apple.

Family

 Category

Product type

Product subtype

Referral fee %

Electronics

laptop accessories

accessories

bags_backpacks

11% commission if sale price of item is <=100 AED/SAR, 16% commission if sale price of item is >100 AED/SAR

Electronics

laptop accessories

accessories

carrying_cases_sleeves

11% commission if sale price of item is <=100 AED/SAR, 16% commission if sale price of item is >100 AED/SAR

Electronics

laptop accessories

scanners

documents_photo

6.50%

Electronics

laptop accessories

scanners

flatbed

6.50%

Electronics

laptop accessories

accessories

laptop_skin

11% commission if sale price of item is <=100 AED/SAR, 16% commission if sale price of item is >100 AED/SAR

Electronics

laptop accessories

computer_hardware

computer_case

10.00%

Electronics

laptop accessories

storage_devices

flash_drives

16% commission if sale price of item is <=250 AED/SAR, 9% commission if sale price of item is >250 AED/SAR

Electronics

home appliances

large appliances

air conditioner, chimney hood

6%

Electronics

home appliances

air cooler

 

10%<=500 SAR, 6%>500 SAR


2- Direct Ship Fee

We will charge the Direct Ship fees listed below for every sale, based on the shipment's dimensions and either the volumetric or physical weight, whichever is higher. To understand how the Direct Ship fees are calculated, please click here. The fees below will be applied according to the shipment weight
Notes
-The fee is applied at the order level, not the unit level.
-The fee depends on the handover method: pick up or drop off.
-This fee is non-refundable, except in cases like customer unresponsiveness leading to undelivered shipments.
-Drop off fee is applicable if sellers opt in for “drop off” option to our hubs located across the country.
 Access the KSA drop off locations map here.

Size tierWeight SlabPickup fee per shipment (SAR)Drop off fee per shipment (SAR)
Standard Parcel<=0.25 kg19.017.0
>0.25 kg & <=0.50 kg19.517.5
>0.50 kg & <=1.0 kg20.518.5
>1.0 kg & <=1.5 kg21.519.5
>1.5 kg & <=2.0 kg22.520.5
>2.0 kg & <=3.0 kg29.027.0
Each additional 1kg till 12 KgAdditional 1 SAR per KgAdditional 1 SAR per Kg

Oversize Parcel

<=1.0 kg28.526.5
>1.0 kg & <=2.0 kg29.527.5
Each additional 1 kg till 10 kgAdditional 1 SAR per KgAdditional 1 SAR per Kg
>10 kg & <=15 kg41.039.0
>15 kg & <=20 kg45.043.0
>20 kg & <=25 kg49.047.0
>25 kg & <=30 kg53.051.0
>30 kgAdditional 1 SAR per KgAdditional 1 SAR per Kg

 

3- Shipping fee

Sellers will receive a reimbursement for the shipping fee collected from the customer, up to a maximum of 12 SAR per order, after the delivery is completed. The shipping fee is tier-based, which is determined by the value of the order.:
Notes
Note:
The fee applies on the basis of total order value per seller. If customer
order is worth 150 SAR and it contains items from 2 different seller each
worth of 75 SAR, each seller can charge 12 SAR shipping fee to the customer
as the total order value from individual seller is less than 100 SAR.
Order Value rangeShipping fee charge (SAR)
<100 SAR12
100-500 SAR6
>500 SAR0

 


II. Circumstantial fees

Circumstantial Fees are fees imposed on sellers by noon for specific conditions or events related to inventory and sales.
These fees include non-saleable item storage, warranty claims, miscellaneous irregularities, and retention penalties for non-compliance with local laws and policies.  

1- Non-Saleable Item storage Fee:

This fee applies to non-saleable inventory stored in noon fulfillment centers for an aging bucket of more that 30 days.

We will charge the Non-Saleable Item storage fee based on the cubic feet of the item.

CategoriesKSA
Cost per CBF*(SAR)
Non- saleable Stock12
 *Cubic Feet = Length (cm) x Width (cm) x Height (cm)/28317 

2- Warranty (WNTY):

A charge for warranty claims made by the customers which the seller couldn’t fulfill as per the local laws and noon’s policies. For warranty policy click here and warranty requirement click here.

3- Retention Penalty Fee (RETP)

A fee that is charged to the seller to compensate our customers in case they caused them any grievances by not adhering to the local laws and noon’s policies. Such grievances can be as a result of, but not limited to: Cancelling/delaying/not delivering orders.
Fulfilling orders using items that have missing parts, or that are fake, damaged, defective, used, expired, not matching your listed product on the website.

4- Return Administration Fee

This fee is charged to the seller for processing items returned by the customer for specific seller-controllable reasons. 
These reasons include items being different from the listing, fake, damaged, defective, used/pre-activated, missing parts, extra items in the order, 
exceptional return cases, and post-RTC.
The fee will be the lesser of 15 SAR or 20% of the referral fee for the returned item. It will take effect on October 1st, 2024.

5- Miscellaneous fees (MISC)

An amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customers, or/and are against the local laws and noon policies, such as counterfeit penalties.

III. Order Cancellation Fee 

The cancellation fee for each category will match the FBP referral fee for that category. If a category has an ASP tier, the referral fee for the highest ASP range will be applied.

Notes

Note:
The fees mentioned in this article will apply to both the Directship model and Bulky Directship.
- For direct delivery, only the referral fee will apply, along with circumstantial fees, which may vary depending on specific situations.


That’s it!

 

Got more questions? 

Contact us at seller@noon.com

 






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