Fulfilled by Partner (FBP) Fees in KSA

Fulfilled by Partner (FBP) Fees in KSA

This Fulfilled by Partner (FBP) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties. 

Starting Oct 1st, 2024 the following fees will apply to all your Fulfilled by Partner (FBP) items.

NotesNote:
- All fees are exclusive of VAT.

I. Default Fees

1- Referral fees

For each sold product/unit, we shall charge a referral fees based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.
NotesNote:
1.Referral fees for some categories vary according to product subtype and brands. 2. A minimum referral fee of 1 SAR will be charged for each item you sell on noon.
Notes
For a detailed overview of the referral fees applicable to the brands listed below, please click here.

apple, samsung, Huawei, anker, ugreen, margoun, baseus, logitech, spigen, Fitbit, amazfit, honor, Garmin, pico, meta, oculus, sony, akg, nokia, jbl, soundcore, beats, oneplus, skullcandy, google, marshall, microsoft, nintendo, razer, astro, cougar, glorious, hori, hyperx, nacon, paladone, powera, roccat, steelseries, thrustmaster, turtle_beach, next_level_racing, dyson, hoover, bissell, hitachi, canon, black_decker, alsaif_elec, gopro, sonashi, kenwood, saachi, ezviz, lg, jano, alsaif, de_longhi, eufy, nespresso, fujifilm, nutricook, dji, panasonic, moulinex, hommer, nikon, edison, nutribullet, daewoo, braun, tefal, geepas, philips, dolce_gusto, olsenmark, krypton, zcm_happy, skyland, dansat, nikai, gvc_pro, visio, mtc, haier, pampers, huggies, babyjoy, Rebune, Wahl

Family 

Category

Product type

Product subtype

Referral fee %

Electronics

PC / Laptops Accessories

Printer

all_in_one, laser_printers, inkjet_printers, dot_matrix_printers, photocopiers

FBP: 6.5%

Electronics

PC / Laptops Accessories

Printer

Receipt printers

8%

Electronics

PC / Laptops Accessories

Printer accessories

cartridges, toners

FBP: 6.5%

Electronics

PC / Laptops Accessories

Printer accessories

All Others

12%

Electronics

PC / Laptops Accessories

Computer hardware

monitor,ram, graphic_cards, ups

FBP: 6.5%

Electronics

PC / Laptops Accessories

Computer hardware

processors

6.5%

Electronics

PC / Laptops Accessories

Input devices

All

FBP: 14%

Electronics

PC / Laptops Accessories

Storage devices

hard drives

FBP: 6.5%

Electronics

PC / Laptops Accessories

Storage devices

memory cards

FBP: 8%

Electronics

PC / Laptops Accessories

Storage devices

flash drives

FBP: 16% commission if sale price of item is <=250 AED/SAR, 9% commission if sale price of item is >250 AED/SAR

Electronics

PC / Laptops Accessories

Networking

wireless_usb_adapter

10%

Electronics

PC / Laptops Accessories

Networking

ethernet_cable, powerlan_adapter

20%

Electronics

PC / Laptops Accessories

Networking

others

FBP: 6.5%

Electronics

PC / Laptops Accessories

Accessories

cables_and_connectors, cleaning_accessories,card_readers, casing_housing_accessories, mousepads

20%

Electronics

PC / Laptops Accessories

Accessories

others

13%

Electronics

PC / Laptops Accessories

Other Accessories

 

5-20%

Electronics

PC / Laptops Accessories

Software

All

13%

Electronics

PC / Laptops Accessories

Replacement accessories

motherboards

14.5% commission if sale price of item is <=500 AED/SAR, 11% commission if sale price of item is >500 AED/SAR

Electronics

PC / Laptops Accessories

Replacement accessories

batteries, screens, connectors, recovery_kits, microphone, chassis, camera, buttons

13%

Electronics

PC / Laptops Accessories

Office electronics

laser_pointers, presentation_pointers, presentation_remotes

13%

Electronics

Laptops

Laptops and desktop

 

6%

Electronics

wearables

wearables

lifestyle

15%

Electronics

wearables

wearable accessories

smartwatch_band, smartwatch_screen_protector, smartwatch_charger, smartwatch_case_with_band, smartwatch_case, fitness_tracker_screen_protector, fitness_tracker_charger, fitness_tracker_case, fitness_tracker_band, wearable_accessories

15%

Electronics

wearables

others

 

5-15%

Electronics

Camera

 

 

10%

Electronics

Camera

camera lens, lighting studio diffusers, input devices

 

10%

Electronics

Camera

photography light, tripod monopod accs, complete tripod units

 

20% for <=100 SAR, 15% for >100 SAR

Electronics

Home appliances

large appliances

cooktop, chest freezers, dryer, upright freezers

4%

Electronics

Home appliances

large appliances

canister_vacuum, cooktop, stick_vacuum, upright_vacuum, wet_dry_vacuum, room heater, air conditioner, stove, chimney hood

10%

Electronics

Home appliances

large appliances

Others

15%

Electronics

Home appliances

small/large appliances

burner

20%

Electronics

Home appliances

small/large appliances

Electric Kettle, Humidifiers, Scales, Hand Mixer

15%

Electronics

Home appliances

small/large appliances

egg cooker, water heater, electric sewing machine, small water can dispenser

20% for <100 SAR, 15% for >100 SAR

Electronics

Home appliances

small/large appliances

Others

4-20%

Electronics

Mobiles & Tablets

Mobiles & Tablets

 

6% for item with total sale price of 1000 SAR or less.

Electronics

Mobiles & Tablets

Mobiles & Tablets

 

5% for items with total sales price greater than 1000 SAR.

Electronics

Mobiles & Tablets

Accessories

 

20% for item with total sale price of 50 SAR or less.

Electronics

Mobiles & Tablets

Accessories

 

5-15% for items with total sales price greater than 50 SAR.

Electronics

Mobile accessories

Input devices

 

10%

Electronics

Headphones/Portable Speakers

 

 

6-20%

Electronics

Headphones/Portable Speakers

headphones

accessories

16%

Electronics

Audio & Video

Televisions

 

7-8%

Electronics

Audio & Video

TV accessories

 

15%

Electronics

Audio & Video

streaming_devices, portable_audio,home_audio_equipment, video_receiving_installation, video_recording_playback

 

10%

Electronics

Audio & Video

microphones, remote controls, cable connectors, adapter converters, karoake microphones

 

20% for item with total sale price of 100 SAR or less

Electronics

Audio & Video

microphones, remote controls, cable connectors, adapter converters, karoake microphones

 

15% for items with total sales price greater than 100 SAR

Electronics

Audio & Video

Others

 

4-20%

Electronics

Video Games

Consoles

 

5%

Electronics

Video Games

Gift cards

 

5%

Electronics

Video Games

Games

 

12%

Electronics

Video Games

Software & accessories

 

5-15%

Fashion

Apparel

 

 

27%

Fashion

Footwear

 

 

27%

Fashion

Bags & Luggage

Travel Luggage

 

20%

Fashion

Bags & Luggage

All other bag types

 

25%

Fashion

Watches

 

 

20% for item with total sale price of 50 SAR or less.

Fashion

Watches

 

 

15% for items with sale price greater than 50 SAR.

Fashion

Eyewear

 

 

20% for item with total sale price of 50 SAR or less.

Fashion

Eyewear

 

 

15% for items with sale price greater than 50 SAR.

Fashion

Jewelry

Gold Bars & Coins

 

5%

Fashion

Jewelry

Fine Jewelry

 

10%

Fashion

Jewelry

All Other Types of Jewelry

 

25%

Home & Kitchen

Kitchen & Dining

 

 

13%

Home & Kitchen

Bedding & Bath

 

 

13%

Home & Kitchen

Home Decor

 

 

13%

Home & Kitchen

Furniture

 

 

15%

Home & Kitchen

Gardening

 

 

12%

Home & Kitchen

Home Improvements

 

 

11%

Health & Beauty

Health & Nutrition

 

 

11%

Health & Beauty

Color Cosmetics

 

 

9%

Health & Beauty

Fragrances

 

 

15%

Health & Beauty

Electronic personal care

 

 

8% for items with total sale price of 50 SAR or less.

Health & Beauty

Electronic personal care

 

 

9- 11% for items with total sales price greater than 50 SAR

Health & Beauty

Hair & Personal Care

 

 

8% for items with total sale price of 50 SAR or less.

Health & Beauty

Hair & Personal Care

 

 

12% for items with total sales price greater than 50 SAR

Automobiles

Car Care & Accessories

Audio & Video

 

5%

Automobiles

Car Care & Accessories

Others

 

10%

Toys, Kids & Baby

Toys

 

 

13%

Toys, Kids & Baby

Baby Products

Diapers

 

0-15%

Toys, Kids & Baby

Others

 

 

15%

Books & Media

Books

 

 

13%

Books & Media

Music

 

 

15%

Books & Media

Video

 

 

10%

Groceries

Food & beverages

 

 

9%-40%

Groceries

Cleaning & hygiene

 

 

9%-40%

Groceries

Pet Food & Accessories

 

 

15%-40%

Sports & Outdoor

Sports Gear, Fitness Equipment, Camping & Hiking

others

 

20% for item with total sale price of 30 SAR or less.

Sports & Outdoor

Sports Gear, Fitness Equipment, Camping & Hiking

others

 

13% for items with total sales price greater than 30 SAR.

Sports & Outdoor

Sports Gear, Fitness Equipment, Camping & Hiking

yoga_pilates

All

15%

Books & Media

Books & Media

Musical instruments

All

15%

Other Categories

Stationery & Office Supplies

 

 

12%

Other Categories

Other Categories

 

 

14%




Note: The following fees apply to all brands except Apple.

Family

 Category

Product type

Product subtype

Referral fee %

Electronics

laptop accessories

accessories

bags_backpacks

11% commission if sale price of item is <=100 AED/SAR, 16% commission if sale price of item is >100 AED/SAR

Electronics

laptop accessories

accessories

carrying_cases_sleeves

11% commission if sale price of item is <=100 AED/SAR, 16% commission if sale price of item is >100 AED/SAR

Electronics

laptop accessories

scanners

documents_photo

6.50%

Electronics

laptop accessories

scanners

flatbed

6.50%

Electronics

laptop accessories

accessories

laptop_skin

11% commission if sale price of item is <=100 AED/SAR, 16% commission if sale price of item is >100 AED/SAR

Electronics

laptop accessories

computer_hardware

computer_case

10.00%

Electronics

laptop accessories

storage_devices

flash_drives

16% commission if sale price of item is <=250 AED/SAR, 9% commission if sale price of item is >250 AED/SAR

Electronics

home appliances

large appliances

air conditioner, chimney hood

6%

Electronics

home appliances

air cooler

 

10%<=500 SAR, 6%>500 SAR


2- Direct Ship Fee

We will charge the Direct Ship fees listed below for every sale, based on the shipment's dimensions and either the volumetric or physical weight, whichever is higher. To understand how the Direct Ship fees are calculated, please click here. The fees below will be applied according to the shipment weight
Notes
-The fee is applied at the order level, not the unit level.
-The fee depends on the handover method: pick up or drop off.
-This fee is non-refundable, except in cases like customer unresponsiveness leading to undelivered shipments.
-Drop off fee is applicable if sellers opt in for “drop off” option to our hubs located across the country.
 Access the KSA drop off locations map here.

Size tierWeight SlabPickup fee per shipment (SAR)Drop off fee per shipment (SAR)
Standard Parcel<=0.25 kg19.017.0
>0.25 kg & <=0.50 kg19.517.5
>0.50 kg & <=1.0 kg20.518.5
>1.0 kg & <=1.5 kg21.519.5
>1.5 kg & <=2.0 kg22.520.5
>2.0 kg & <=3.0 kg29.027.0
Each additional 1kg till 12 KgAdditional 1 SAR per KgAdditional 1 SAR per Kg

Oversize Parcel

<=1.0 kg28.526.5
>1.0 kg & <=2.0 kg29.527.5
Each additional 1 kg till 10 kgAdditional 1 SAR per KgAdditional 1 SAR per Kg
>10 kg & <=15 kg41.039.0
>15 kg & <=20 kg45.043.0
>20 kg & <=25 kg49.047.0
>25 kg & <=30 kg53.051.0
>30 kgAdditional 1 SAR per KgAdditional 1 SAR per Kg

 

3- Shipping fee

Sellers will receive a reimbursement for the shipping fee collected from the customer, up to a maximum of 12 SAR per order, after the delivery is completed. The shipping fee is tier-based, which is determined by the value of the order.:
Notes
Note:
The fee applies on the basis of total order value per seller. If customer
order is worth 150 SAR and it contains items from 2 different seller each
worth of 75 SAR, each seller can charge 12 SAR shipping fee to the customer
as the total order value from individual seller is less than 100 SAR.
Order Value rangeShipping fee charge (SAR)
<100 SAR12
100-500 SAR6
>500 SAR0

 


II. Circumstantial fees

Circumstantial Fees are fees imposed on sellers by noon for specific conditions or events related to inventory and sales.
These fees include non-saleable item storage, warranty claims, miscellaneous irregularities, and retention penalties for non-compliance with local laws and policies.  

1- Non-Saleable Item storage Fee:

This fee applies to non-saleable inventory stored in noon fulfillment centers for an aging bucket of more that 30 days.

We will charge the Non-Saleable Item storage fee based on the cubic feet of the item.

CategoriesKSA
Cost per CBF*(SAR)
Non- saleable Stock12
 *Cubic Feet = Length (cm) x Width (cm) x Height (cm)/28317 

2- Warranty (WNTY):

A charge for warranty claims made by the customers which the seller couldn’t fulfill as per the local laws and noon’s policies. For warranty policy click here and warranty requirement click here.

3- Retention Penalty Fee (RETP)

A fee that is charged to the seller to compensate our customers in case they caused them any grievances by not adhering to the local laws and noon’s policies. Such grievances can be as a result of, but not limited to: Cancelling/delaying/not delivering orders.
Fulfilling orders using items that have missing parts, or that are fake, damaged, defective, used, expired, not matching your listed product on the website.

4- Return Administration Fee

This fee is charged to the seller for processing items returned by the customer for specific seller-controllable reasons. 
These reasons include items being different from the listing, fake, damaged, defective, used/pre-activated, missing parts, extra items in the order, 
exceptional return cases, and post-RTC.
The fee will be the lesser of 15 SAR or 20% of the referral fee for the returned item. It will take effect on October 1st, 2024.

5- Miscellaneous fees (MISC)

An amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customers, or/and are against the local laws and noon policies, such as counterfeit penalties.

III. Order Cancellation Fee 

The cancellation fee for each category will match the FBP referral fee for that category. If a category has an ASP tier, the referral fee for the highest ASP range will be applied.

Notes

Note:
The fees mentioned in this article will apply to both the Directship model and Bulky Directship.
- For direct delivery, only the referral fee will apply, along with circumstantial fees, which may vary depending on specific situations.


FAQ

Q: Where can I find details about the following fees?


• Long-term storage fees per item/SKU

• Non-saleable item storage fees

• Inventory removal fees

• Administration fees


A:

You can find all of these fee details through the Seller Lab in your weekly statements by clicking on Navigation Menu > Payments & Fees > Statements.

or by downloading the statement report by clicking on  the Navigation Menu > Payments & Fees > Export > Generate Report > choose Statement Detail Report > select the Start and End Date , then Create. Click Here for the steps.





That’s it!

 

Got more questions? 

Contact us at seller@noon.com

 


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