Fulfilled by Partner (FBP) Fees in KSA

Fulfilled by Partner (FBP) Fees in KSA

This Fulfilled by Partner (FBP) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties. 

Starting April 1st, 2024 the following fees will apply to all your Fulfilled by Partner (FBP) items.

Note:
- All fees are exclusive of VAT.
- All fees are charged per unit, except for Direct Ship fee.
- The Direct Ship fee is charged to each shipment based on the shipment's dimensions
and the volumetric weight or the physical weight, which ever is higher.

I. Default Fees

Default fees are automatically charged to sellers for every sale at noon. 

Direct Ship Fee

We shall charge the below Direct Ship fees based on the shipment's dimension and the volumetric or the physical weight of the shipment, which ever is higher. To understand the calculation of the Direct ship fees please click here. The below Direct Ship fees will be applied as per shipment weight:

Note: Drop off fee is applicable if sellers opt in for “drop off” option to our 
hubs located across the country. Access the KSA drop off locations map here.


Size tierWeight SlabPickup fee per shipment (SAR)Drop off fee per shipment (SAR)
Standard Parcel<=0.25 kg19.017.0
>0.25 kg & <=0.50 kg19.517.5
>0.50 kg & <=1.0 kg20.518.5
>1.0 kg & <=1.5 kg21.519.5
>1.5 kg & <=2.0 kg22.520.5
>2.0 kg & <=3.0 kg29.027.0
Each additional 1kg till 12 KgAdditional 1 SAR per KgAdditional 1 SAR per Kg

Oversize Parcel

<=1.0 kg28.526.5
>1.0 kg & <=2.0 kg29.527.5
Each additional 1 kg till 10 kgAdditional 1 SAR per KgAdditional 1 SAR per Kg
>10 kg & <=15 kg41.039.0
>15 kg & <=20 kg45.043.0
>20 kg & <=25 kg49.047.0
>25 kg & <=30 kg53.051.0
>30 kgAdditional 1 SAR per KgAdditional 1 SAR per Kg

 

Shipping fee

Sellers will receive a reimbursement for the shipping fee collected from the customer, up to a maximum of 12 SAR per order, after the delivery is completed. The shipping fee is tier-based, which is determined by the value of the order.:

Note:
The fee applies on the basis of total order value per seller. If customer
order is worth 150 SAR and it contains items from 2 different seller each
worth of 75 SAR, each seller can charge 12 SAR shipping fee to the customer
as the total order value from individual seller is less than 100 SAR.
Order Value rangeShipping fee charge (SAR)
<100 SAR12
100-500 SAR6
>500 SAR0

 

Referral fees

For each sold product, we shall charge a referral fees based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.

Note:
1.Referral fees for some categories vary according to product subtype and brands.
Click here to access the detailed fee table. 2. A minimum referral fee of 1 SAR will be charged for each item you sell on noon.
Referral fees
Product FamilyProduct TypeReferral fees Percentage of Sale Price
Fashion
Apparel 27 %
Footwear 27 %
Bags & LuggageTravel Luggage20%
All other bag types25%
Watches 
  • 20% for item with total sale price of 50 SAR or less.
  • 15% for item with total sale price of 50 SAR or more
Eyewear 
  • 20% for item with total sale price of 50 SAR or less.
  • 15% for item with total sale price of 50 SAR or more
JewelryGold Bars & Coins5%
Fine Jewelry10%
All Other Types of Jewelry25%
Electronics
Mobiles & TabletsMobiles & Tablets
  • 6% for item with total sale price of 1000 SAR or less.
  • 5% for items with total sales price greater than 1000 SAR.
Accessories
  • 20% for item with total sale price of 50 SAR or less.
  • 5-15% for items with total sales price greater than 50 SAR.
LaptopsLaptops and desktop6%
Software 13%
Other Accessories5-20%
Headphones/Portable Speakers 4-18%
Wearables and Accessories 5-15%
Cameras 10%
Audio & VideoTelevisions7-8%
TV accessories15%
Others4-20%
Home Appliances Large Appliances4-20%
 Small Appliances5-20%
Video GamesConsoles5%
Gift cards5%
Software & accessories5-15%
Home & Kitchen
Kitchen & Dining 11%
Bedding & Bath 11%
Home Decor 11%
Furniture 15%
Gardening 10%
Home Improvements 11%
Health & Beauty
Health & Nutrition 11%
Color Cosmetics 9%
Fragrances 15%
Electronic personal care 
  • 8% for items with total sale price of 50 SAR or less.
  • 9- 11% for items with total sales
    price greater than 50 SAR
Hair & Personal Care 
  • 8% for items with total sale price of 50 SAR or less.
  • 12% for items with total sales
    price greater than 50 SAR
Automobiles
Car Care & AccessoriesAudio & Video5%
Others10%
Toys, Kids & Baby
Toys 15%
Baby ProductsDiapers

0-15%

Others15%
Books & Media
Books 12%
Music 15%
Video 10%
Groceries
Food & beverages 9%-40%
Cleaning & hygiene 9%-40%
Pet Food & Accessories 15%-40%
Sports & Outdoor
Sports Gear, Fitness Equipment, Camping & Hiking 
  • 20% for item with total sale price of 30 SAR or less.
  • 13% for items with total sales price greater than 30 SAR.
Other Categories
Stationary & Office Supplies 

10%

Printer & Printer Accessories 6.5-12%
Other Categories 14%

 

II. Circumstantial fees

Circumstantial fees are fees that apply, or are reversed in a variety of irregular scenarios that may take place while selling your products on noon. They are deducted at the end, or at the beginning of the month whenever applicable. You can find these fees in your payments page in Seller Lab, in the Statements tab.

Fees nameFee description
Cancellation fees (CNCL)A charge for seller-initiated order cancellations for FBP customer orders.
Warranty (WNTY)A charge for warranty claims made by the customers which the seller couldn’t fulfill as per the local laws and noon’s policies. For warranty policy click here and warranty requirement click here
Alternate Seller Fulfillment Fee (ALTF)When a seller cancels an order, noon will try to procure the item from another seller to ensure our customer receives the product they ordered. This charge applies to the seller who cancelled the order to cover the price difference in case the price of the procured item is higher.
Non-Saleable Item storage FeeThis fee applies to non-saleable inventory stored in noon fulfillment centers for an aging bucket of more that 30 days.
Retention Penalty Fee (RETP)The Retention Penalty Fee (RETP) is charged to the seller to compensate our customers in case they experience any grievances due to non-adherence to local laws and our policies. Such grievances can be as a result of, but not limited to:
Cancelling/delaying/not delivering orders.

Fulfilling orders using items that have missing parts, or that are fake, damaged, defective, used, expired, not matching your listed product on the website.
Miscellaneous fees (MISC)An amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customers, or/and are against the local laws and noon policies, such as counterfeit penalties.

 

Order Cancellation Fee Breakdown   

We shall charge the below order cancellation fee for all orders cancelled by the seller.  The order cancellation fee is exclusive of VAT.

Cancellation   
Product FamilyProduct TypeFulfilled by Partner (FBP)
% of sale Price
Fashion
Apparel 27 %
Footwear 27 %
Bags & LuggageTravel Luggage20%
All other bag types25%
Watches 15%
Eyewear 15%
JewelryGold Bars & Coins5%
Fine Jewelry10%
All Other Types of Jewelry25%
Electronics
Mobiles & TabletsMobiles & Tablets

5%

Accessories

5-15%

LaptopsLaptops and desktop6%
Software13%
Other Accessories5-20%
Headphones/Portable Speakers 4-18%
Wearables & Accessories 5-15%
Cameras 5%
Audio & VideoTelevisions8%
TV accessories15%
Others4-20%
Home Appliances Large Appliances4-20%
 Small Appliances5-20%
Video GamesConsoles5%
Gift card5%
Software & Accessories5-15%
Home & Kitchen
Kitchen & Dining 11%
Bedding & Bath 11%
Home Decor 11%
Furniture 15%
Gardening 10%
Home Improvements 11%
Health & Beauty
Health & Nutrition 11%
Color Cosmetics 9%
Fragrances 15%
Electronic personal care 11%
Hair & Personal Care 

12%

Automobiles
Car Care & AccessoriesAudio & Video5%
Others10%
Toys, Kids & Baby
Toys 15%
Baby ProductsDiapers15%
Others15%
Books & Media
Books 12%
Music 15%
Video 10%
Groceries
Food & beverages 9%
Cleaning & hygiene 9%
Pet Food & Accessories 15%
Sports & Outdoor
Sports Gear, Fitness Equipment, Camping & Hiking 13%
Other Categories
Stationery & Office Supplies 10%
Printer & Printer Accessories 6.5-12%
Other Categories 14%

 

Non saleable Item storage Fee:

We will charge the Non-Saleable Item storage fee based on the cubic feet of the item. (Effective April  1st,2024)

CategoriesKSA
Cost per CBF*(SAR)
Non- saleable Stock12
 *Cubic Feet = Length (cm) x Width (cm) x Height (cm)/28317 
 


That’s it!

 

Got more questions? 

Contact us at seller@noon.com

 



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