Fulfilled by Partner Integration- A Comprehensive Guide
It is essential to have your operational work simplified to improve your productivity and increase your efficiency. The Fulfilled by Partner Integration is a new fulfillment model where you can integrate your system with the noon fulfillment system, which opens new avenues for your business. This model will help you resolve issues like manual order processing and human errors.
Requirement to be on FBPI
To start your journey on the FBPI model, there are a few requirements that need to be completed from your end.
- Create your store on Seller Lab.
- Create the content for your catalog.
- Create an Integration Warehouse.
Benefits of FBPI
This model offers you a lot of benefits, which can help you focus on the operational aspect, while the fulfillment can be automated for more efficient working. You will have the following benefits
- It will help you to automate the key workflows between noon and the seller, such as the Stock update and shipment creation.
- This helps to improve the accuracy in the stock and order data as it will be done through a system, leaving no chance of error.
- This will also help to reduce the cost of operations and overhead costs.
- You will have faster fulfillment because of the automation, which leads to a happy customer experience.
What are the parties involved in this fulfillment system?
The FBPI fulfillment system involves three parties.
- noon: The platform where we receive orders from the customer.
- Integrator: Is the link between noon and the seller for stock update and shipment creation. This can be a partnered integrator with noon or you can directly integrate with noon set of APIs.
- Seller: The store from which the order was placed and needs to be fulfilled in the seller’s warehouse.
How to create an Integration Warehouse?
You can follow these simple steps to create an integration warehouse.
- Click on Fulfilled by Partner Integration and then select Warehouse.
- Then click on Add New Warehouse.
- Provide a name for the warehouse and select the country where you are creating this warehouse.
- A warehouse is successfully created. You get a confirmation at the top of the screen. Click on Configure Warehouse to complete the setup.
- In the warehouse setting, on the left side, you will see the warehouse name, onboarding status, warehouse status, and the warehouse country. Click on Choose Integrator to proceed.
- A pop-up appears, which shows two options: Integrator and the Webhook. If you choose the Integrator option, you can choose an integrator from the drop-down that have partnered with noon.
- Once you select the noon-partnered integrator, click on OK to confirm the process.
- If you have a strong tech team and can integrate the process yourself, you can use the webhook option. For more details on how this works, you can get in touch with your account manager at noon.
- Once you have selected the integrator, you can click on Warehouse General Configuration. You can refer to this article to understand how to update this section.
Order processing flow
Once the integration warehouse is created, the order processing will be done as mentioned below.
- noon gets the order from the customer, and the order details are shared with the integrator through an API. The integrator then shares the order details with the seller to confirm if the item is available and the seller can fulfill it.
- Seller acknowledges confirming the order to the integrator,
- In the next step, the integrator creates the shipment and shares those shipment details to noon through an API.
- Now the seller will pack the order in noon packing material and print the shipment details they got from the integrator and stick it to the order.
- Once the order is packed, noon will collect the shipment based on the handover preference you selected while creating the integration warehouse.
Note: If you have any questions or doubt you can refer to our FAQ article or highlight the concern to our seller support team.
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