SKU Activation and Setting Price for Global Selling
With the increasing demand for international shopping,
Noon.com now offers its sellers the opportunity to expand their market by
shipping products globally. Sellers based in the UAE can now sell their
products in Saudi Arabia (KSA) by simply adjusting their store settings in the
Legal Entity section and activating the Global Selling option.
Important Points for Cross-Border Business
To start selling your products in KSA, you should have a
clear understanding of the following information:
- VAT Rate: KSA imposes a 15% VAT rate, which will be incorporated by Noon in the offer prices.
- Bayan Duty: Duty applies to orders exceeding 999 SAR.
- Custom Duty: Charges are determined by Harmonized System codes (HS Code). The custom duty charges will be borne by the customers.
For more details about real-time Saudi HS codes updates,
please visit the Saber website.
Note: If you did not add your KSA store, check
out this article to learn step by step how to set up your KSA store for Global
Seller SKU activation.
How to activate your Global Seller SKU?
In order to sell your SKUs internationally, you need to
activate the SKUs under the Global Tag. But before that make sure that the
content of the SKUs you want to activate
is approved and completed. Next, you need to follow these
simple steps.
A. Global Product Update:
To activate your SKUs for global selling, follow these steps
to activate SKUs:
- Click on the Navigation menu, then click on Catalog and select Imports
- Then click on New Imports
- Select Import type as Global and sub-type as Global Product Update. Download the template and fill in the necessary details.
- Save the file in CSV, TSV, or XLS format and upload it in the Seller Lab.
- Fill in necessary details in the sheet, which includes the
following information:
Field
name | Description |
partner_sku [mandatory] | Fill the Partner SKU of the SKUs you wish to
activate. |
length_cm | The length of the SKU in cm. |
width_cm | The width of the SKU in cm. |
height_cm | The height of the SKU in cm. |
vm_weight_cm | The volumetric weight of the SKU. Volumetric weight= L*B*H/5000 |
actual_weight_kg [mandatory] | The actual weight of the SKU. |
sa_hs_code [mandatory] | The Harmonized System code in KSA. Please check the code
on this sheet. |
ae_hs_code | The Harmonized System code in UAE. |
Note:-The partner_sku and sa_hs_code are
mandatory field requirements to be filled in the sheet. The rest of the fields
are optional and can be filled as per your discretion. The weight and
measurement metrics will be used to calculate the product’s import fees that
will be passed on to the customer, therefore it is recommended to add those if
possible.
-Recommended header for UAE to KSA global listing:
partner_sku, actual_weight_kg, sa_hs_code
- Once the sheet is filled, save the file and CSV, TSV of
XLS and come back to the Seller Lab and click on Start Import to
proceed. Once the file is successfully uploaded
the SKUs will be activated for Global business.
- Upload or Paste the file
you saved. Once the file is successfully uploaded the SKUs will be activated
for Global business.
B. Set up your Global Price
Once the product is added, the pricing needs to be updated.
You can update the Global pricing by following these simple steps.
- Click on the Navigation menu, then click on Catalog.
Click on Imports.
- Then click on New Imports
- Select Import type as Global and the
Import sub-type as Global Price Update. Then click on the
Download template.
- Fill in details in the sheet which includes the following
information:
Field
name | Description |
partner_sku [mandatory] | The partner SKU which are activated for global selling |
country_code [mandatory] | Country code where you want to sell the item |
price_usd [mandatory] | Since the item are sold internationally, to standardize
the pricing, you need to mention the price in US Dollars |
is_active [mandatory] | You can fill in 1 if you want to activate the SKU or 0 if
you want to deactivate the SKU. |
Note: The suggested price to be uploaded is your UAE
offer prices (pre-vat) and convert it to USD. Once price is uploaded our system
will add the global fees and 15% KSA VAT and convert it to SAR. - Once the sheet is filled, save the file and CSV, TSV of
XLS and come back to the Seller Lab and click on Start Import to
proceed.
- Upload or Paste the file
you saved. Once the file is successfully uploaded the SKUs will be activated
for Global business.
Common Errors in Uploading Global Price Update
When uploading the Global Product or Global Price update,
you may encounter the following common errors:
Errors | Solution |
Country code {country_code} is not supported | Provide the correct country code (e.g., AE, SA). |
Some hs_codes do not exist / hs_code {hs_code} does not
exist for country {country_code}. | Replace incorrect hs_code or contact seller support. |
Product was not created on the xborder pricing engine
first. | Upload Global Product update first before pricing update. |
negative price not allowed | Provide positive pricing only. |
partner SKU does not exist or product was not created. | Ensure the SKU exists in the catalog. |
country hs_code was not provided for this product. | Provide the hs_code according to the country. |
partner SKUdoes not exist / some psku_codes do not exist /
some partner SKUdoes not exist. | Partner SKU should be existed in the catalog |
C. Catalog activation
Once the Global imports are done, the Catalog for KSA must
be updated. You can activate the Catalog by following these simple steps.
- Click on the Navigation menu, then click on Catalog.
Click on Imports.
- Then click on New Imports
- Select Import type as Catalog and the
Import sub-type as Partner SKU Update. Then click on the
Download template.
- Fill in details in the sheet which includes the following
information:
Field
name | Description |
partner_sku [mandatory] | The partner SKU which are activated for global selling |
country_code [mandatory] | Country code where you want to sell the item |
is_active [mandatory] | You can fill in 1 to activate the SKU catalog |
warranty [mandatory | Update your desired duration of warranty as 0_month,
06_month, 24_month format |
Common Errors in Catalog Activation
When uploading Catalog Partner SKU, you may encounter the
following common errors:
Errors | Solution |
Country code {country_code} is not supported | Provide the correct country code (e.g., AE, SA). |
partner SKU does not exist or product was not created. | Ensure the SKU exists in the catalog. |
partner SKUdoes not exist / some psku_codes do not exist /
some partner SKUdoes not exist. | Partner SKU should be existed in the catalog |
Warranty duration does not exist | Ensure correct format |
D. How to Check or View Your SKU
- To view your uploaded SKUs, visit the Global Catalog. This centralized catalog allows you to conveniently access and monitor your Global SKU listing.
You can also view and fix your offline SKUs.
E. Deactivating your SKU in Global listing
- Refer to Section B: Set up your Global Price, and fill in the header is_active to 0
What Products are Prohibited in KSA?
Every country has restrictions and guidelines according to
local laws. Certain categories of products are restricted in KSA. Please
click here to
access the sheet of prohibited products in KSA. for more information you can
read the FAQGuide
How Can You Ship the Items Globally?
For FBN (Fulfilled by Noon) partners, the shipping process
is managed efficiently, for more information
- Transfer stock to the Noon warehouse using the regular ASN creation process.
- Upon receiving an order, Noon will pack and ship the item directly to the customer.
- Custom duties will be charged to the customer at the time of order checkout.
Documentation and Compliance
Sellers are responsible for providing necessary
documentation for cross-border shipments. Ensure product information matches
the provided documentation to prevent delays or customs issues.
For Non-Resident Sellers in UAE:
- List products inclusive of VAT.
- Raise a zero-rated invoice for exports.
- Maintain order ID level information for customs and VAT remittance.
- Noon will maintain the order ID level information against the inbound shipment, customs, and VAT remitted on the seller's behalf. To defend the seller remittances.
- For any returns – Import VAT, customs and shipping charges will be a non-recoverable cost.
- MP service invoice to Non-resident Seller will be at the rate of 15% as the cost to Non-resident Seller.
- Zero-rated Tax Invoice will be issued by a non-resident seller to the end customer.
- The invoice will be available on the noon.com customer account.
- Mode of operations as per the T&Cs with respect to non-resident seller and Noon-eCommerce KSA operation
For Non-Resident KSA VAT Sellers:
Subsequently, by way of VAT statement (seller-level) that
represents order-wise, bayan-wise, VAT paid information to consider as input
VAT statement against the output tax liability, while filling the VAT return.
S.no | Order ID | Bayan No | AWB No | Order Value | Customs Duty Paid | Import VAT |
- All transactions are Vatable @ 15%. Unless there is any charge or breach of contract.
- The seller based in UAE, registered as a non-resident KSA VAT seller. Lists the products on the noon.com KSA platform.
- Tax invoice will be issued by the non-resident KSA VAT seller with 15% under non-resident KSA VAT TRN.
- The invoice will be available on the noon.com customer account.
- As per the T&Cs with respect to non-resident sellers and Noon-eCommerce KSA operations.
- Issue tax invoices with 15% VAT.
- Maintain order-wise VAT statements for tax return filing.
Warranty Requirements for Products
All electronic devices sold on Noon.com should have a 2-year
manufacturer warranty, as per KSA law. Warranty policies for accessories will
follow the manufacturer's or seller’s terms. For more details check this article.
That’s it!
Got more questions?
Contact us at seller@noon.com.
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