Noon’s FBN Fees dashboard
provides sellers with clear visibility into product dimensions captured at Noon
fulfillment centers, along with an estimate of the associated FBN fees,
including storage fees and FBN outbound fees. This tool allows
sellers to monitor their product measurements and fees, ensuring accuracy and
offering the ability to report discrepancies.
What Are the Benefits of Using the FBN Fees Dashboard?
- Visibility
of Product Dimensions:
- View
the product dimensions measured at Noon’s fulfillment center.
- Estimate
Fees:
- Get
an idea of the estimated FBN outbound fees (shipping fees) and storage
fees for your products.
- Report
Measurement or Fee Issues:
- Quickly
report discrepancies in product measurements or estimated fees for review
and resolution.
Note: the dashboard gives the approximate calculation of
your FBN fees.
This is just an estimate and may vary as per actual SKU
measurements.
Please refer to the statement report
for actual charges.
How to Check Product Measurements and FBN Fees?
- Go to
your Seller Lab > click Fulfilled by noon tab > select
the FBN Fees
- Select
the Country and search for the PBarcode of your product
Note: as of now you can only search by PBarcode. You can
either check the PBarcode
for all your items from your Inventory
dashboard or you can download the
export
catalog report by selecting your marketplace and live items.
You will be able to see the approximate calculation
of your FBN fees.
Possible Scenarios on the FBN Fees Dashboard
A. Product Is Defined, and Dimensions Are Captured
For products with measurements already taken at Noon’s
fulfillment center, you will see the following details:
- FBN
Inventory Check:
- Go
to Inventory > Click Check FBN Inventory to view stock
quantity for the specific PBarcode.
- Fulfillment
From:
- The
country where fulfillment happens (fees are based on the country-specific
rate card).
- Visible
Information:
- Product
Title, SKU, PBarcode, and Product Image.
- Size
Classification:
- Product
size tier based on dimensions. Refer to Noon Help Center for
classification details for KSA,
UAE,
and Egypt.
- Product
Dimensions:
- Longest
Side, Median Side, and Shortest Side in centimeters.
- Unit
Weight:
- The
actual weight of the product, which is used to calculate outbound fees.
- Fulfillment
Fees (Based on the dimensions, weight, and fulfillment country, seller
will see the following fulfillment fees:
- FBN
Outbound Fees: Charged for every unit shipped from Noon’s fulfillment
center.
- Storage
Fees: Charged monthly based on the product’s dimensions and weight in
cubic feet.
Note: By default, fees are displayed for one unit,
but you can adjust to see the total storage cost for your entire inventory.
Check the help center article for details on how these fees
are calculated.
B. Product Is Defined, but Dimensions Are Not Yet
Captured
For recently inbounded SKUs where dimensions have not yet
been measured:
- Details
such as dimensions, weight, classification, and fees
will not be visible.
- Temporary
Outbound Fees: For such SKUs, fees are charged based on the minimum
size tier.
Refer to the FBN Fees article for region-specific
minimum tier details for KSA,
UAE,
and Egypt.
C. Product Is Not Defined
If you search for a PBarcode that does not exist in
your catalog, the dashboard will display no results.
How to Report an Issue with Product Dimensions or Fees
If you notice discrepancies in product dimensions or fees,
follow these steps to report an issue:
- Search
for the product using the PBarcode.
- Click
on the Report Issue button.
- Enter
the correct measurement or fees you believe are accurate.
- Submit
your report.
Once the issue is reported, Noon will investigate and update
you via email.
Note: You can only report issues for products where
dimensions have already been measured
Note: to see the product dimensions' measurements for all
inventory, you
can download the inventory file from the Inventory
dashboard. The export
will give details on length, width, height, and unit_weight
for the product.
Click here
for more details.
That's it!
Got any more questions?
Contact us on seller@noon.com