Fulfilled by Noon (FBN) Fees in KSA

Fulfilled by Noon (FBN) Fees in KSA


This Fulfilled by noon (FBN) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties.

Starting  1st September 2025 the following fees will apply to all your Fulfilled by noon (FBN) items.

Notes
Note:
All fees are exclusive of VAT, and will be charged per unit based on the
dimensions and weight of the product.

I. Default Fees


1. Referral Fees - Updated

Alert
The below referral fees is applicable from 1st September 2025
For each product sold, we shall charge a referral fee based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.
There are some PST and Brand Level exceptions that apply to the below mentioned fees. Click here to download the exceptions sheet
Product FamilyProduct TypeReferral Fees as a % of the Sale priceRemarks
Fashion
Apparel, FootwearAll27%Some exceptions apply, Kindly refer to the exceptions sheet
WatchesAll- 15% for the portion of the total sales price up to 5000 SAR
- 5% for any portion of the total sales price greater than 5000 SAR
EyewearAll15%
Jewelry
Gold Bars & Coins5%
Silver Bars10%
Fine Jewelry
- 15% for the portion of the total sales price up to 1000 SAR
- 5% for any portion of the total sales price greater than 1000 SAR
Other Jewelry
Bags & Luggage
Travel Luggage20%
All other bags25%
Home
Cleaning & HygieneAll9%
Bath, Bedding, Home Decor, Home Improvement, Gardening, Kitchen & DiningAll14%
FurnitureAll- 15% for the portion of the total sales price up to 750 SAR
- 10% for any portion of the total sales price greater than 750 SAR
Some exceptions apply, Kindly refer to the exceptions sheet
Health & Beauty
FragranceAll15%
Colour CosmeticsAll- 15% for Generic brand
- 10% for all other brands
Hair & Personal Care
Hair, Skin & Personal Care- 15% for all Generic brand
- 9% for all other brand items with sale price of up to 50 SAR
- 12.5% for all other brand items with a sales price greater than 50 SAR
Electronic Personal Care- 15% for Generic brand
- 13% for all other brands
Health NutritionAll- 8.5% for items with sale price of up to 50 SAR
- 11% for items with a sales price greater than 50 SAR
Electronics
Audio & Video
Televisions8%
Some exceptions apply. Kindly refer to the exceptions sheet
Projectors, Streaming Devices10%
Microphones, TV Accessories15%
All Others Accessories10%
Mobiles
Phones, Tablets, E-Book Readers- 5% for items with sale price of up to 750 SAR
- 4.5% for item with a total sales price greater than 750 SAR
Some exceptions apply. Kindly refer to the exceptions sheet
Sim Cards4%
Stylus Digital Pens10%
Accessories- 20% for items with sale price of up to 50 SAR
- 15% for items with a sales price greater than 50 SAR
PC Store
Laptops and Desktop6%
Some exceptions apply. Kindly refer to the exceptions sheet
Memory Card7%
Flash Drives- 15% for the portion of the total sales price up to 250 SAR
- 8% for any portion of the total sales price greater than 250 SAR
Other Storage Devices
(SSDs, HDs etc.)
6%
Networking Accessories6%
Monitors, Graphic Cards6%
Other Computer Hardware13%
Other Accessories13%
Softwares15%
Laptop Bags & Sleeves15%
Office Electronics
Printers, Scanner & Accessories6%
Other Office Electronics13%
Headphones
Headphones20%
Some exceptions apply. Kindly refer to the exceptions sheet
Headphone Accessories20%
Wearables
AR Glasses, VR Headsets12%
Some exceptions apply. Kindly refer to the exceptions sheet
Smartwatches, Fitness Bands, Smart Glasses, Smart Rings15%
Wearbale Accessories15%
Camera
Cameras, Scopes, Lens, Studio Lights, Support Stabilizers, Blank Video Media- 10% for items with sale price of up to 250 SAR
- 8% for item with a total sales price greater than 250 SAR
All Other Camera Accessories- 15% for the portion of the total sales price up to 250 SAR
- 8% for any portion of the total sales price greater than 250 SAR
Large AppliancesLarge Appliance- 12% for item with sales price of 250 SAR or less
- 6% for item with a total sales price greater than 250 SAR
Some exceptions apply. Kindly refer to the exceptions sheet
Find the top brands in the sheet too
Small Appliances
Canister Vacuum, Upright Vacuum, Stick Vacuum, Robotic Vacuum, Room Heater, Compact Refrigerators10%
All Other Small Applainces- 10% for Top brands
- 15% for all other brands
Video Games
VG Consoles5%
Some exceptions apply. Kindly refer to the exceptions sheet
Video Games14%
Gift Cards10%
Other Accessories15%
Books & Media
BooksAll13%
MusicAll15%
VideoAll10%
Baby & Kids
Baby ProductsAll- 8% for item with sales price of 50 SAR or less
- 15% for item with a total sales price greater than 50 SAR
ToysAll14%
Pets
Pet FurnitureAll- 8% for items with sale price of up to 50 SAR
- 15% for items with a sales price greater than 50 SAR
ToysAll14%
All OthersAll15%
Automotive
Audio & VideoAll7%
VehiclesAll5%
OthersAll10%
Other Categories
Food & BeveragesAll9%
Sports & OutdoorsAll- 20% for item with sales price of 30 SAR or less
- 13% for item with a total sales price greater than 30 SAR
Stationery & Office SuppliesStationary12%Some exceptions apply. Kindly refer to the exceptions sheet
All Other CategoriesAll14%

2. FBN Outbound fees

A fee that applies to each unit once an order is first marked Delivered or NDR (Non-Delivered Return). The value of the FBN outbound fee is based on a combination of the dimensions, shipping weight and sale price of the product. Find out more about how to calculate the FBN Outbound Fee.
Size Tier
Weight Slab
FBN fee per unit (SAR) for ASP <25 SAR
FBN fee per unit (SAR) for ASP >25 SAR
Small envelope
One rate
5.5
7.5
Standard envelope
<=0.1Kg
6.0
8.0
<=0.25 Kg
6.0
8.0
<=0.50 Kg
6.5
8.5
Large envelope
One rate
7.0
9.0
Standard parcel
<=0.25 Kg
7.0
9.0
>0.25 Kg & <=0.50 Kg
7.5
9.5
>0.50 Kg & <=1.0 Kg
8.0
10.0
>1.0 Kg & <=1.5 Kg
8.5
11.5
>1.5 Kg & <=2.0 Kg
9.0
12.0
>2.0 Kg & <=3.0Kg
10.0
13.0
Each additional 1Kg till 12 Kg
Additional 1 SAR per Kg
Additional 1 SAR per Kg
Oversize parcel
<=1.0 Kg
10.0
14.0
>1.0 Kg & <=2.0 Kg
11.0
15.0
>2.0 Kg & <=3.0 Kg
12.0
16.0
>3.0 Kg & <=4.0 Kg
13.0
17.0
>4.0 Kg & <=5.0 Kg
14.0
18.0
Each additional 1Kg till 10 Kg
Additional 1 SAR per Kg
Additional 1 SAR per Kg
>10 Kg & <=15 Kg
24.0
28.0
>15 Kg & <=20 Kg
29.0
33.0
>20 Kg & <=25 Kg
34.0
38.0
>25 Kg & <=30 Kg
39.0
43.0
Extra oversize
<=4.0 Kg
15.5
18.5
Each additional 1Kg till 10 Kg
Additional 1 SAR per Kg
Additional 1 SAR per Kg
>10 Kg & <=15 Kg
25
29
>15 Kg & <=20 Kg
30
34
>20 Kg & <=25 Kg
35
39
>25 Kg & <=30 Kg
39
44
Bulky
<=20 Kg
33
37
>20 Kg & <=21 Kg
35
39
>21 Kg & <=22 Kg
37
41
>22 Kg & <=23 Kg
39
43
>23 Kg & <=24 Kg
41
45
Each additional 1Kg till 30 Kg
Additional 2 SAR per Kg
Additional 2 SAR per Kg
>30 Kg & <=35 Kg
61
65
>35Kg & <=40 Kg
70
75
40kg>
Additional 10 SAR per 5 Kg
Additional 10 SAR per 5 Kg

3. Monthly Storage Fees

A monthly fee that applies to each item that is stored in a noon fulfillment center. The fee is calculated based on the size of the item in cubic feet* and the number of storage days.
Categories
SA
Cost per CBF per month (SAR)
All categories
2.5
 *CBF (Cubic Feet)=Length (cm) x Width (cm) x Height (cm)/28317

A separate FBN storage fee statement is issued monthly, typically during the second week
of the following month. All storage-related charges are consolidated in this statement.
Relevant adjustments are applied before finalizing the seller's payout, and the fees
are deducted in the same manner as other standard Statements.

II. Circumstantial Fees


Circumstantial Fees are fees imposed on sellers by noon for specific conditions or events related to inventory and sales.
These fees include long-term storage, non-saleable item storage, warranty claims, miscellaneous irregularities, and retention penalties for 
non-compliance with local laws and policies. 

1. Long-term storage

A fee applicable to each item stored in a noon fulfillment center in the aging bucket of more than 365 days.

Categories

SA

Cost per CBF(SAR)

All categories

25

 *CBF (Cubic Feet)=Length (cm) x Width (cm) x Height (cm)/28317

2. Non-Saleable Item storage Fee

This fees is applicable for the non-saleable inventory stored in noon fulfillment center for an aging bucket of more that 30 days. (Effective April 1st, 2024)

Categories

AE

Cost per CBF(SAR)


Non- saleable Stock

12

Notes
To avoid long term storage fees / non-saleable storage fees, the inventory removal requests for aging inventory should be placed by the 25th of every month

3. Warranty Fees (WNTY)

A charge of warranty claims made by the customers which the seller couldn't fulfill as per the local laws and noon's policies.

4. Retention Penalty fees (RETP)

The Retention Penalty Fee (RETP) is charged to the seller to compensate our customers for grievances arising from non-adherence to local laws and our policies. These grievances can be due to, but are not limited to, items that are missing parts/accessories, counterfeit, damaged, defective, used, expired, not matching the product listing, or having pricing errors.

5. Return Administration Fee

This fee is charged to the seller for processing items returned by the customer for specific seller-controllable reasons. 
These reasons include items being different from the listing, fake, damaged, defective, used/pre-activated, missing parts, extra items in the order, 
exceptional return cases, and post-RTC.
The fee will be the lesser of 15 SAR or 20% of the referral fee for the returned item. It will take effect on October 
1st, 2024.

6. Miscellaneous Fees (MISC)

As amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customers, or/ and are against the local laws and noon policies, such as counterfeit penalties.

III. Inventory Removal Fee


A fee that applies to each unit that is shipped back to you at your request. The inventory removal fee is either based on the product’s volumetric weight, or the product’s physical weight, whichever is higher and varies depending on the collection method. Find out how to calculate the Inventory Removal Fee.

a. Delivery request

 Inventory Removal

Unit of measurement

SA

SAR


Minimum fee per Inventory removal request

 


15


Handling fee (per unit)


per unit


0.3


Same-city delivery fee


per KG*


1.0


Cross-city delivery fee


per KG*


2.0

*Kg is greater than weight in kg or volumetric weight, where volumetric weight is (L cm*W cm*H cm/5000)

b. Collection request 

 Inventory Removal

Unit of measurement

SA

SAR


Minimum fee per Inventory removal request

 


15


Handling fee (per unit)


per unit


0.3


Processing fee


per CBF*


1.0

*where CBF (cubic feet)= Length (L)* Breadth(B)* Height(H)/ 28317

IV. Value Added Services


All goods sent to FBN must adhere to noon’s packaging guidelines to ensure the safety of your products. To avoid rejecting products which do not meet these standards, we now offer the value-added services for your convenience.

Inbound Value-added service

Item type

SA

Cost per unit(SAR)


Plain Polybag /Shrink Wrap


All Envelopes & Standard parcel


0.8


Oversize


0.8


Extra Oversize & Bulky


1.0


Bubble Wrap


All Envelopes & Standard parcel


2.0


Oversize


2.0


Extra Oversize & Bulky


NA


Box with Filler


All Envelopes & Standard parcel


2.0


Oversize


2.5


Extra Oversize & Bulky


NA

 

FAQ

Q: Where can I find details about the following fees?

  1. Long-term storage fees per item/SKU
  2. Non-saleable item storage fees
  3. Inventory removal fees
  4. Administration fees

A:

You can find all of these fee details through the Seller Lab in your weekly statements by clicking on Navigation Menu > Payments & Fees > Statements.

or by downloading the statement report by clicking on  the Navigation Menu > Payments & Fees > Export > Generate Report > choose Statement Detail Report > select the Start and End Date , then Create. Click Here for the steps.


That’s it!

Got more questions? 
Contact us at seller@noon.com

 

 



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