Fulfilled by Noon (FBN) Fees in KSA

This Fulfilled by noon (FBN) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties.

Starting Oct 1st, 2024 the following fees will apply to all your Fulfilled by noon (FBN) items.

Note:
All fees are exclusive of VAT, and will be charged per unit based on the
dimensions and weight of the product.

I. Default Fees

1. Referral fees

For each sold product, we shall charge a referral fees based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.

*Note:

1. Referral fees for some categories vary according to product subtype and brands.

Click here to access the detailed fee table.

2. A minimum referral fee of 1 SAR will be charged for each item you sell on noon.

Referral fees
Product Family	Product Type	Referral fees Percentage of Sale Price
Fashion
Apparel		27 %
Footwear		27 %
Bags & Luggage	Travel Luggage	20%
	All other bag types	25%
Watches		20% for item with total sale price of 50 SAR or less. 15% for items with total sale price of 50 SAR or more.
Eyewear		20% for item with total sale price of 50 SAR or less. 15% for items with total sale price of 50 SAR or more.
Jewelry	Gold Bars & Coins	5%
	Fine Jewelry	10%
	All Other Types of Jewelry	25%
Electronics
Mobiles & Tablets	Mobile & Tablets	5% for item with total sale price of 1000 SAR or less. 4% for items with total sales price greater than 1000 SAR.
	Accessories	20% for item with total sale price of 50 SAR or less. 5-15% for items with total sales price greater than 50 SAR.
Laptops	Laptops and desktop	5.5%
	Software	13%
	Other Accessories*	5-20%
Headphones/Portable Speakers*		6-20%
Wearable & Accessories*		5-15%
Cameras*		10%
Audio & Video	Televisions	7-8%
	TV accessories	15%
	Others*	4-20%
Home Appliances*	Large Appliances	4-20%
	Small Appliances	5-20%
Video Games	Consoles	5%
	Gift cards	5%
	Software and Accessories*	5-15%
Home & Kitchen
Kitchen & Dining		13%
Bedding & Bath		13%
Home Decor		13%
Furniture		15%
Gardening		12%
Home Improvements		11%
Health & Beauty
Health & Nutrition		7.5% for item with total sale price of 75 SAR or less. 10% for items with total sale price of 75 SAR or more.
Color Cosmetics		9%
Fragrances		15%
Electronic personal care		8% for items with total sale price of 50 SAR or less. 9- 11% for items with total sales price greater than 50 SAR
Hair & Personal Care		8% for items with total sale price of 50 SAR or less. 12% for items with total sales price greater than 50 SAR.
Automobiles
Car Care & Accessories	Audio & Video	5%
	Others	7%
Toys, Kids & Baby
Toys		13%
Baby Products	Diapers	0-15%
	Others	15%
Books & Media
Books		13%
Music		15%
Video		10%
Groceries
Food & beverages		9% - 40%
Cleaning & hygiene		9% - 40%
Pet Food & Accessories		15% - 40%
Sports & Outdoor
Sports Gear, Fitness Equipment, Camping & Hiking		20% for item with total sale price of 30 SAR or less. 13% for items with total sales price greater than 30 SAR.
Other Categories
Stationery & Office Supplies		12%
Printer & Printer Accessories		5.5-12%
Other Categories		14%

2. FBN Outbound fees

A fee that applies to each unit that is shipped to a customer. The value of the FBN outbound fee is based on a combination of the dimensions and shipping weight of the product. Find out more about how to calculate FBN Outbound Fees.

Click to download the FBN Outbound Fee Calculator

FBN Outbound Fee	Weight Slab	SA
		Cost per unit(SAR)
Small envelope	One rate	5.5
Standard envelope	<=0.1Kg	6
	<=0.25 Kg	6
	<=0.50 Kg	6
Large envelope	One rate	6
Standard parcel	<=0.25 Kg	6
	>0.25 Kg & <=0.50 Kg	6.5
	>0.50 Kg & <=1.0 Kg	7
	>1.0 Kg & <=1.5 Kg	8
	>1.5 Kg & <=2.0 Kg	9
	>2.0 Kg & <=3.0Kg	10
	Each additional 1Kg till 12 Kg	Additional 1 SAR per kg
Oversize parcel	<=1.0 Kg	10
	>1.0 Kg & <=2.0 Kg	11
	>2.0 Kg & <=3.0 Kg	12
	>3.0 Kg & <=4.0 Kg	13
	>4.0 Kg & <=5.0 Kg	14
	Each additional 1Kg till 10 Kg	Additional 1 SAR per kg
	>10 Kg & <=15 Kg	24.0
	>15 Kg & <=20 Kg	29
	>20 Kg & <=25 Kg	34
	>25 Kg & <=30 Kg	39
Extra Oversize	<=4 Kg	15.5
	Each additional 1Kg till 10 Kg	Additional 1 SAR per kg
	>10 Kg & <=15 Kg	25.0
	>15 Kg & <=20 Kg	29.5
	>20 Kg & <=25 Kg	34.5
	>25 Kg & <=30 Kg	39.0
Bulky	<=20 Kg	33.0
	>20 Kg & <=21 Kg	35.0
	>21 Kg & <=22 Kg	37.0
	>22 Kg & <=23 Kg	39.0
	>23 Kg & <=24 Kg	41.0
	Each additional 1Kg till 30 Kg	Additional 2 SAR per kg
	>30 Kg & <=35 Kg	61.0
	>35Kg & <=40 Kg	70.0
	40> Kg	Additional 10 SAR per 5 kg

3. Monthly Storage Fees

A monthly fee that applies to each item that is stored in a noon fulfillment center. The fee is calculated based on the size of the item in cubic feet* and the number of storage days.

Categories	SA
	Cost per CBF per month (SAR)
All categories	2.5

 *CBF (Cubic Feet)=Length (cm) x Width (cm) x Height (cm)/28317

II. Circumstantial Fees

Circumstantial Fees are fees imposed on sellers by noon for specific conditions or events related to inventory and sales.

These fees include long-term storage, non-saleable item storage, warranty claims, miscellaneous irregularities, and retention penalties for 

non-compliance with local laws and policies. 

1. Long-term storage

A fee applicable to each item stored in a noon fulfillment center in the aging bucket of more than 365 days.

Categories	SA
	Cost per CBF(SAR)
All categories	25

 *CBF (Cubic Feet)=Length (cm) x Width (cm) x Height (cm)/28317

2. Non-Saleable Item storage Fee

This fees is applicable for the non-saleable inventory stored in noon fulfillment center for an aging bucket of more that 30 days. (Effective April 1st, 2024)

Categories	AE
	Cost per CBF(SAR)
Non- saleable Stock	12

To avoid long term storage fees / non-saleable storage fees, the inventory removal requests for aging inventory should be placed by the 25th of every month

3. Warranty Fees (WNTY)

A charge of warranty claims made by the customers which the seller couldn't fulfill as per the local laws and noon's policies.

4. Retention Penalty fees (RETP)

The Retention Penalty Fee (RETP) is charged to the seller to compensate our customers for grievances arising from non-adherence to local laws and our policies. These grievances can be due to, but are not limited to, items that are missing parts/accessories, counterfeit, damaged, defective, used, expired, not matching the product listing, or having pricing errors.

5. Return Administration Fee

This fee is charged to the seller for processing items returned by the customer for specific seller-controllable reasons. 

These reasons include items being different from the listing, fake, damaged, defective, used/pre-activated, missing parts, extra items in the order, 

exceptional return cases, and post-RTC.

The fee will be the lesser of 15 SAR or 20% of the referral fee for the returned item. It will take effect on October 1st, 2024.

6. Miscellaneous Fees (MISC)

As amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customers, or/ and are against the local laws and noon policies, such as counterfeit penalties.

III. Inventory Removal Fee

A fee that applies to each unit that is shipped back to you at your request. The inventory removal fee is either based on the product’s volumetric weight, or the product’s physical weight, whichever is higher and varies depending on the collection method. Find out how to calculate the Inventory Removal Fee.

a. Delivery request

Inventory Removal	Unit of measurement	SA
		SAR
Minimum fee per Inventory removal request		15
Handling fee (per unit)	per unit	0.3
Same-city delivery fee	per KG*	1.0
Cross-city delivery fee	per KG*	2.0

*Kg is greater than weight in kg or volumetric weight, where volumetric weight is (L cm*W cm*H cm/5000)

b. Collection request 

Inventory Removal	Unit of measurement	SA
		SAR
Minimum fee per Inventory removal request		15
Handling fee (per unit)	per unit	0.3
Processing fee	per CBF*	1.0

*where CBF (cubic feet)= Length (L)* Breadth(B)* Height(H)/ 28317

IV. Value Added Services

All goods sent to FBN must adhere to noon’s packaging guidelines to ensure the safety of your products. To avoid rejecting products which do not meet these standards, we now offer the value-added services for your convenience.

Inbound Value-added service	Item type	SA
		Cost per unit(SAR)
Plain Polybag /Shrink Wrap	All Envelopes & Standard parcel	0.8
	Oversize	0.8
	Extra Oversize & Bulky	1.0
Bubble Wrap	All Envelopes & Standard parcel	2.0
	Oversize	2.0
	Extra Oversize & Bulky	NA
Box with Filler	All Envelopes & Standard parcel	2.0
	Oversize	2.5
	Extra Oversize & Bulky	NA

 

That’s it!

 

Got more questions? 

Contact us at seller@noon.com

 

 

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