All fees are exclusive of VAT, and will be charged per unit based on the
dimensions and weight of the product.
I. Default Fees
1. Referral fees
For each sold product, we shall charge a referral fees based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.
Note:
Referral fees for some categories vary according to product subtype and brands.
Click
here to access the detailed fee table.
Referral fees |
Product Family | Product Type | Referral fees Percentage of Sale Price |
Fashion |
Apparel | | 14% |
Footwear | | 14% |
Bags and Luggage | Bags & Luggage | 14% |
All other bag types | 14% |
Watches | | 11% |
Eyewear | | 12% |
Jewelry | Gold Bars & Coins | 4% |
Fine Jewelry | |
All Other Types of Jewelry | 18% |
Electronics |
Mobiles & Tablets | Mobiles & Tablets | 2.5-3% |
Accessories | |
Personal computers | Laptops & Desktops | 4% |
Software | 10% |
Other Accessories | 4-12% |
Refurbished Laptops & Desktops | 6% |
Headphones | | |
Wearables & Accessories | Smartwatch/fitness trackers | 4-7% |
Other accessories | 8% |
Camera | | 6% |
Audio and Video | Televisions | 3.5% |
TV accessories | 9% |
Others | 9% |
Home Appliances | Large Appliances | 3.5% |
Small Appliances | 6% |
Video Games | Consoles | 3% |
| Gift Cards | 9% |
| Software & Accessories | 10% |
Home & Kitchen |
Kitchen & Dining | | 11% |
Bedding & Bath | | 12% |
Home Decor | | 12% |
Furniture | | 13% |
Gardening | | 11% |
Home Improvements | | 11% |
Health & Beauty |
Health & Nutrition | | 11% |
Color Cosmetics | | 11% |
Fragrances | | 10% |
Hair & Personal Care | Electronic Personal care | 10% |
Other | 11% |
Automobiles |
Car Care & Accessories | Audio & Video | 11% |
Others | 11% |
Toys, Kids & Baby |
Toys | | 12% |
Baby Products | Diapers | 7% |
Others | 8% |
Books & Media |
Books | | 7% |
Music | | 10% |
Video | | 10% |
Groceries |
Food & beverages | | |
Cleaning & hygiene | | |
Pet Food & Accessories | | 10% |
Sports & Outdoor |
Sports Gear, Fitness Equipment, Camping & Hiking | | 11% |
Other Categories |
Stationary & Office Supplies | | 10% |
Printer & Printer Accessories | | 6-12% |
Other Categories | | 10%
|
2. FBN Outbound fees
FBN Outbound Fee | Weight Slab | EGYPT |
Cost per unit(EGP) |
Small envelope | One rate | 11.0 |
Standard envelope | <=0.1Kg | 11.0 |
<=0.25 Kg | 11.0 |
<=0.50 Kg | 11.0 |
Large envelope | One rate | 12.0 |
Standard parcel | <=0.25 Kg | 12.0 |
>0.25 Kg & <=0.50 Kg | 12.0 |
>0.50 Kg & <=1.0 Kg | 12.5 |
>1.0 Kg & <=1.5 Kg | 13.0 |
>1.5 Kg & <=2.0 Kg | 13.5 |
>2.0 Kg & <=3.0Kg | 14.0 |
Each additional 1Kg till 12 Kg | Additional 1 EGP per kg |
Oversize parcel | <=1.0 Kg | 15.0 |
>1.0 Kg & <=2.0 Kg | 17.0 |
>2.0 Kg & <=3.0 Kg | 19.0 |
>3.0 Kg & <=4.0 Kg | 21.0 |
>4.0 Kg & <=5.0 Kg | 23.0 |
Each additional 1Kg till 10 Kg | Additional 2 EGP per kg |
>10 Kg & <=15 Kg | 41.0 |
>15 Kg & <=20 Kg | 51.0 |
>20 Kg & <=25 Kg | 61.0 |
>25 Kg & <=30 Kg | 71.0 |
Extra Oversize | <=1 Kg | 17.0 |
Each additional 1Kg till 10 Kg | Additional 2 EGP per kg |
>10 Kg & <=15 Kg | 43.0 |
>15 Kg & <=20 Kg | 53.0 |
>20 Kg & <=25 Kg | 63.0 |
>25 Kg & <=30 Kg | 73.0 |
Bulky | <=20 Kg | 63.0 |
>20 Kg & <=21 Kg | 65.0 |
>21 Kg & <=22 Kg | 67.0 |
>22 Kg & <=23 Kg | 69.0 |
>23 Kg & <=24 Kg | 71.0 |
Each additional 1Kg till 30 Kg | Additional 2 EGP per kg |
>30 Kg & <=35 Kg | 91.0 |
>35Kg & <=40 Kg | 100.0 |
40kg> | Additional 10 EGP per 5 kg |
II. Circumstantial
Fees
Circumstantial Fees are fees imposed on sellers by noon for specific conditions or events related to inventory and sales.
These fees include long-term storage, non-saleable item storage, warranty claims, miscellaneous irregularities, and retention penalties for
non-compliance with local laws and policies.
1. Long term storage
A fee applicable to each item stored in a noon fulfillment
center in the aging bucket of more than 180 days.
Categories | EGYPT |
Cost per CBF(EGP) |
All categories | 35 |
*Cubic Feet = Length (cm) x Width (cm) x Height
(cm)/28317
2. Non-Saleable Item
storage Fee
This fees is applicable for the non-saleable inventory
stored in noon fulfillment center for an aging bucket of more that 30
days. (Effective April 1st, 2024)
Categories | EGYPT |
Cost per CBF(EGP) |
Non- saleable Stock | 12 |
To avoid long term storage fees / non-saleable storage fees, the inventory removal requests for aging inventory should be placed by the 25th of every month
3. Warranty Fees (WNTY)
A charge for warranty claims made by the customers which
the seller couldn't fulfill as per the local law and noon's policies
4. Retention Penalty
fees (RETP)
The Retention Penalty Fee (RETP) is charged to the seller to compensate our customers for grievances arising from non-adherence to local laws and our policies. These grievances can be due to, but are not limited to, items that are missing parts/accessories, counterfeit, damaged, defective, used, expired, not matching the product listing, or having pricing errors.
5. Return Administration Fee:
This fee is charged to the seller for processing items returned by the customer for specific seller-controllable reasons.
These reasons include items being different from the listing, fake, damaged, defective, used/pre-activated, missing parts, extra items in the order,
exceptional return cases, and post-RTC.
The fee will be the lesser of 15 EGP or 20% of the referral fee for the returned item. It will take effect on October 1st, 2024.
6. Miscellaneous Fees (MISC)
An amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customer, or/ and against the local laws and noon policies , such as counterfeit penalties.
III. Inventory
Removal Fee
A fee that applies to each unit that is shipped back to you at your request. The inventory removal fee is either based on the product’s volumetric weight, or the product’s physical weight, whichever is higher and varies depending on the collection method. Find out how to calculate the Inventory
Removal Fee. a. Delivery request
Inventory Removal | Unit of measurement | EGYPT |
EGP |
Minimum fee per Inventory removal request | | 100 |
Handling fee (per unit) | per unit | 2.0 |
Same-city delivery fee | per KG* | 5.0 |
Cross-city delivery fee | per KG* | 10.0 |
*Kg is greater of weight in kg or volumetric weight, where
volumetric weight is (L cm*W cm*H cm/5000)
b. Collection request
Inventory Removal | Unit of measurement | EGYPT |
EGP |
Minimum fee per RTV | | 100 |
Handling fee (per unit) | per unit | 2.0 |
Processing fee | per CBF* | 2.0 |
*where CBF (cubic feet)= L*B*H (cm)/28,317
IV. Value Added
Services
All goods sent to FBN must adhere to noon’s packaging
guidelines to ensure the safety of your products. To avoid rejecting products
which do not meet these standards, we now offer the value-added services for
your convenience.
Inbound Value-added service | Item type | EGYPT |
Cost per unit(EGP) |
Plain Polybag /Shrink Wrap | All Envelopes & Standard parcel | 1.5 |
Oversize | 1.5 |
Extra Oversize & Bulky | 4.0 |
Bubble Wrap | All Envelopes & Standard parcel | 5.0 |
Oversize | 5.0 |
Extra Oversize & Bulky | NA |
Box with Filler | All Envelopes & Standard parcel | 10.0 |
Oversize | 12.5 |
Extra Oversize & Bulky | NA |
That’s it!
Got more questions?
Contact us at seller@noon.com