Fulfilled by Noon (FBN) Fees in Egypt

Fulfilled by Noon (FBN) Fees in Egypt

This Fulfilled by noon (FBN) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties.

Starting April 1st, 2025 the following fees will apply to all your Fulfilled by noon (FBN) items.

Notes
Note:
All fees are exclusive of VAT, and will be charged per unit based on the
dimensions and weight of the product.

I. Default Fees

1. Referral fees

For each sold product, we shall charge a referral fees based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.
Notes
Note:
Referral fees for some categories vary according to product subtype and brands.
Click here to access the detailed fee table.

Referral fees

Product Family

Product Type

Referral fees Percentage of Sale Price 

Fashion

Apparel

 

14%

Footwear

 

14%

Bags and Luggage

Bags & Luggage

14%

All other bag types

14%

Watches

 

11%

Eyewear

 

12%

Jewelry

Gold Bars & Coins

4%

Fine Jewelry

  • 10% for item with total sale price of 5000 EGP or less.

  • 5% for item with total sale price of 5000 EGP or more.

All Other Types of Jewelry

18%

Electronics

Mobiles & Tablets

Mobiles & Tablets

3-3.5%

Accessories

  • 13% for item with total sale price of 1000 EGP or less.

  • 8% for item with total sale price of 1000 EGP or more

Personal computers

Laptops & Desktops

5%

Software

10%

Other Accessories

4-12%

Refurbished Laptops & Desktops

6%

Headphones

 

  • 8-13% for item with total sale price of 800 EGP or less.

  • 8% for item with total sale price of 800 EGP or more

Wearables & Accessories

Smartwatch/fitness trackers

6-8%

Other accessories

  • 13% for item with total sale price of 1000 EGP or less.

  • 8% for item with total sale price of 1000 EGP or more

Camera

 

6%

Audio and Video

Televisions

3.5%

TV accessories

9%

Others

9%

Home Appliances

Large Appliances

4%

Small Appliances

6.5%

Video Games

Consoles

3%

 

Gift Cards

9%

 

Software & Accessories

10%

Home & Kitchen

Kitchen & Dining

 

11%

Bedding & Bath

 

12%

Home Decor

 

12%

Furniture

 

13%

Gardening

 

11%

Home Improvements

 

11%

Health & Beauty

Health & Nutrition

 

11%

Color Cosmetics

 

13%

Fragrances

 

10%

Hair & Personal Care

Electronic Personal care

10%

Other

11%

Automobiles

Car Care & Accessories

Audio & Video

11%

Others

11%

Toys, Kids & Baby

Toys

 

13%

Baby Products

Diapers

8%

Others

8%

Books & Media

Books

 

7%

Music

 

10%

Video

 

10%

Groceries

Food & beverages

 

  • 15% for item with total sale price of 250 EGP or less.

  • 9% for item with total sale price of 250 EGP or more.

Cleaning & hygiene

 

  • 15% for item with total sale price of 250 EGP or less.

  • 9% for item with total sale price of 250 EGP or more.

Pet Food & Accessories

 

10%

Sports & Outdoor

Sports Gear, Fitness Equipment, Camping & Hiking

 

11%

Other Categories

Stationary & Office Supplies

 

10%

Printer & Printer Accessories

 

6-12%

Other Categories

 

10%



2. FBN Outbound fees

A fee that applies to each unit that is shipped to a customer. The value of the FBN outbound fee is based on a combination of the dimensions and shipping weight of the product. Find out more about how to calculatethe FBN Outbound Fee.

Click to download the FBN Outbound Fee Calculator

 

FBN Outbound Fee

Weight Slab

EGYPT

Cost per unit(EGP)

Small envelope

One rate

14.5

Standard envelope

<=0.1Kg

14.5

<=0.25 Kg

14.5

<=0.50 Kg

14.5

Large envelope

One rate

15.0

Standard parcel

<=0.25 Kg

15.0

>0.25 Kg & <=0.50 Kg

15.0

>0.50 Kg & <=1.0 Kg

15.5

>1.0 Kg & <=1.5 Kg

16.0

>1.5 Kg & <=2.0 Kg

16.5

>2.0 Kg & <=3.0Kg

17.5

Each additional 1Kg till 12 Kg

Additional 1 EGP per kg

Oversize parcel

<=1.0 Kg

19.0

>1.0 Kg & <=2.0 Kg

21.0

>2.0 Kg & <=3.0 Kg

23.0

>3.0 Kg & <=4.0 Kg

25.0

>4.0 Kg & <=5.0 Kg

27.0

Each additional 1Kg till 10 Kg

Additional 2 EGP per kg

>10 Kg & <=15 Kg

45.0

>15 Kg & <=20 Kg

55.0

>20 Kg & <=25 Kg

65.0

>25 Kg & <=30 Kg

75.0

Extra Oversize

<=1 Kg

21.0

Each additional 1Kg till 10 Kg

Additional 2 EGP per kg

>10 Kg & <=15 Kg

47.0

>15 Kg & <=20 Kg

57.0

>20 Kg & <=25 Kg

67.0

>25 Kg & <=30 Kg

77.0

Bulky

 

 

<=20 Kg

67.0

>20 Kg & <=21 Kg

69.0

>21 Kg & <=22 Kg

71.0

>22 Kg & <=23 Kg

73.0

>23 Kg & <=24 Kg

75.0

Each additional 1Kg till 30 Kg

Additional 2 EGP per kg

>30 Kg & <=35 Kg

95.0

>35Kg & <=40 Kg

104.0

40kg>

Additional 10 EGP per 5 kg

II. Circumstantial Fees
Circumstantial Fees are fees imposed on sellers by noon for specific conditions or events related to inventory and sales.
These fees include long-term storage, non-saleable item storage, warranty claims, miscellaneous irregularities, and retention penalties for 
non-compliance with local laws and policies. 

1. Long term storage

A fee applicable to each item stored in a noon fulfillment center in the aging bucket of more than 180 days.

Categories

EGYPT

Cost per CBF(EGP)

All categories

35

 *Cubic Feet = Length (cm) x Width (cm) x Height (cm)/28317 

2. Non-Saleable Item storage Fee

This fees is applicable for the non-saleable inventory stored in noon fulfillment center for an aging bucket of more that 30 days. (Effective April 1st, 2024)

Categories

EGYPT

Cost per CBF(EGP)

Non- saleable Stock

12


Notes
To avoid long term storage fees / non-saleable storage fees, the inventory removal requests for aging inventory should be placed by the 25th of every month

3. Warranty Fees (WNTY)

A charge for warranty claims made by the customers which the seller couldn't fulfill as per the local law and noon's policies

4. Retention Penalty fees (RETP)

The Retention Penalty Fee (RETP) is charged to the seller to compensate our customers for grievances arising from non-adherence to local laws and our policies. These grievances can be due to, but are not limited to, items that are missing parts/accessories, counterfeit, damaged, defective, used, expired, not matching the product listing, or having pricing errors.

5. Return Administration Fee:

This fee is charged to the seller for processing items returned by the customer for specific seller-controllable reasons. 
These reasons include items being different from the listing, fake, damaged, defective, used/pre-activated, missing parts, extra items in the order, 
exceptional return cases, and post-RTC.
The fee will be the lesser of 15 EGP or 20% of the referral fee for the returned item. It will take effect on October 1st, 2024.

6. Miscellaneous Fees (MISC)

An amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customer, or/ and against the local laws and noon policies , such as counterfeit penalties.

III. Inventory Removal Fee

A fee that applies to each unit that is shipped back to you at your request. The inventory removal fee is either based on the product’s volumetric weight, or the product’s physical weight, whichever is higher and varies depending on the collection method. Find out how to calculate the Inventory Removal Fee.

a. Delivery request

 Inventory Removal 

Unit of measurement

EGYPT

EGP

Minimum fee per Inventory removal request

 

100

Handling fee (per unit)

per unit

2.0

Same-city delivery fee

per KG*

5.0

Cross-city delivery fee

per KG*

10.0

*Kg is greater of weight in kg or volumetric weight, where volumetric weight is (L cm*W cm*H cm/5000)

b. Collection request

 Inventory Removal 

Unit of measurement

EGYPT

EGP

Minimum fee per RTV

 

100

Handling fee (per unit)

per unit

2.0

Processing fee

per CBF*

2.0

*where CBF (cubic feet)= L*B*H (cm)/28,317

IV. Value Added Services

All goods sent to FBN must adhere to noon’s packaging guidelines to ensure the safety of your products. To avoid rejecting products which do not meet these standards, we now offer the value-added services for your convenience.

Inbound Value-added service

Item type

EGYPT

Cost per unit(EGP)

Plain Polybag /Shrink Wrap

All Envelopes & Standard parcel

1.5

Oversize

1.5

Extra Oversize & Bulky

4.0

Bubble Wrap

All Envelopes & Standard parcel

5.0

Oversize

5.0

Extra Oversize & Bulky

NA

Box with Filler

All Envelopes & Standard parcel

10.0

Oversize

12.5

Extra Oversize & Bulky

NA

 

FAQ

Q: Where can I find details about the following fees?


• Long-term storage fees per item/SKU

• Non-saleable item storage fees

• Inventory removal fees

• Administration fees


A:

You can find all of these fee details through the Seller Lab in your weekly statements by clicking on Navigation Menu > Payments & Fees > Statements.

or by downloading the statement report by clicking on  the Navigation Menu > Payments & Fees > Export > Generate Report > choose Statement Detail Report > select the Start and End Date , then Create. Click Here for the steps.



That’s it!

 

Got more questions? 

Contact us at seller@noon.com

 



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