Why Am I ineligible to sell on noon?
To become a seller on any platform, you need to provide specific documentation to ensure your business is legally compliant and eligible to operate. Incomplete or incorrect documentation can make you ineligible to sell.
In this article, we'll explain why you might be tagged as ineligible to sell on Noon and how to resolve these issues.
Reasons for Ineligibility on Noon
There are two main reasons why you might be ineligible to sell on Noon:
- Your Commercial Registration (CR) activities are not supported.
- Your VAT certificate is not updated (for international sellers).
1. Unsupported Commercial Registration Activities
If your commercial registration does not include activities
such as Sales, Trading, Manufacturing, or Distribution/Wholesale, you have two
options:
Scenario 1: Updating Activities on Your Current CR
If you need to update the activities on your existing CR,
follow these steps:
- Contact the governing body that issued your CR and request to add the necessary activities.
- Once the activities are updated on the CR, deactivate the CR linked to your current legal entity.
- Once the CR is de-activated, submit the updated CR for approval by adding it to your legal entity.
- Send an email with the updated PDF of the CR to seller@noon.com, including your legal entity number, so our team can update your selling eligibility.
Scenario 2: Applying for a New Commercial Registration
If you are applying for a new CR, follow these steps:
- Go to
the Seller Lab homepage, click on "Edit store details," .
- Under the Legal and Payment section, click on "Add new" to add a
new legal entity and submit it for approval.
- Send an email to seller@noon.com to delink the old legal entity from your store. You will be notified by email once this is done
- Link
the new legal entity to your store from the Legal and Payment section,
select the authorized signatory, and sign the agreement.
- If the
submitted documents meet the requirements, your eligibility will be
approved; otherwise, it will be rejected.
2. VAT Certificate Not
Updated (International Sellers)
As international sellers, ensure you have an international trade license that satisfies the CR activities requirement mentioned above.
Then you need to update the Legal Entity with the VAT certificate issued by the local governing authority of the country where you wish to sell your products.
Please refer to the article to understand how you can update your VAT details.
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