Governance & Performance Management
Receiving Methods for RTV delivery
How can I accept RTVs’ in delivery mode? RTVs in deliver mode must be received in either of the 2 ways: Signing the Proof Of Delivery (POD) and/or providing SMS OTP when prompted. Scanning shipments via Supply Chain app. Acceptance through Proof of ...
Partial RTV Handover in noon Hubs
At noon, we value our partners’ feedback and find ways to incorporate it in our strategy to create a seamless selling experience. With this in mind, we’ve created a new tactic as part of the Return to Vendor (RTV) pick-up process to allow proper ...
How to receive RTV shipments using the Supply Chain External app
The Supply Chain External app is a mobile app that you can use to process orders and to receive your RTV shipments when delivered by noon's logistics team. The app is currently available for Android phones, and will soon be released for IOS. Click ...
Saleable Recommended RTV Report
noon enforces a Long Term Storage Fee on inventory stored in our FBN warehouse in UAE or KSA for over 12 months or inventory stored in our FBN warehouse in Egypt for over 6 months. To prevent these charges, timely retrieval of ageing stock before the ...
Winning the Buy Box
In order to simply the shopping experience on the noon platform, products aren’t duplicated. Meaning that a specific product is presented to our customers with offers from different sellers. An offer is the combination of the seller’s price and ...
Seller reviews & ratings
What is Seller Rating? Seller Rating reflects your reputation as a seller because it reflects the quality of the shopping experience. Maintaining a high seller rating will reflect your excellent performance and help our customers trust your service ...
Product Review & Ratings
What is Product Rating? Product Rating is the average of all ratings for a specific product regardless of who sold the item. Product rating reflects on the product, not on the sellers’ performance. This rating will show the public’s opinion on the ...
How to report the seller reviews?
Online customer reviews are an essential part of the e-commerce experience, providing valuable feedback to both sellers and potential customers. However, there may be times when a review violates community guidelines or contains inappropriate or ...
Analytics Dashboard and Product Insights
The success of any business depends on its ability to measure and analyze its performance on a regular basis, and make informed decisions based on these insights. To help sellers monitor and optimize performance, noon offers a range of tools and ...
Governance & Performance Management Comprehensive Overview
Dive into our concise guide on Governance & Performance Management, designed to elevate your Noon store's performance. From proactive seller review management to optimizing product quality and embracing analytics, we cover essential strategies to ...