Governance & Performance Management
Overview of Sales View
The sales view allows you to keep track of all of your sales and payments through noon. Once an item is dispatched to the customer, it will be visible in this view. This page includes sales under all selling models, whether Fulfilled by noon, ...
Reputation Management Dashboard
The Reputation Management Dashboard gives you a real-time snapshot of your performance across key fulfillment and quality metrics.. Use this dashboard to: Track warehouse performance Track offer performance Take corrective actions before small issues ...
Inventory Health Dashboard
The Inventory Health Dashboard is a powerful tool designed to help sellers resolve inventory-related issues by providing recommendations for pricing improvements and stock updates. Whether you're selling through Fulfilled by Noon (FBN) or Fulfilled ...
Receiving Methods for RTV delivery
How can I accept RTVs’ in delivery mode? RTVs in deliver mode must be received in either of the 2 ways: Signing the Proof Of Delivery (POD) and/or providing SMS OTP when prompted. Scanning shipments via Supply Chain app. Acceptance through Proof of ...
Partial RTV Handover in noon Hubs
At noon, we value our partners’ feedback and find ways to incorporate it in our strategy to create a seamless selling experience. With this in mind, we’ve created a new tactic as part of the Return to Vendor (RTV) pick-up process to allow proper ...
How to receive RTV shipments using the Supply Chain External app
The Supply Chain External app and the Seller Lab web platform both offer options for processing orders and receiving your RTV shipments from Noon’s logistics team. You can choose to manage your returns using the mobile app, available for Android ...
Saleable Recommended RTV Report
Noon enforces a Long Term Storage Fee for inventory stored in: FBN warehouses in UAE or KSA for over 12 months. FBN warehouses in Egypt for over 6 months. To avoid these charges, it is essential to retrieve aging stock before the respective time ...
Winning the Buy Box
In order to simply the shopping experience on the noon platform, products aren’t duplicated. Meaning that a specific product is presented to our customers with offers from different sellers. An offer is the combination of the seller’s price and ...
Seller reviews & ratings
What is Seller Rating? Seller Rating reflects your reputation as a seller because it reflects the quality of the shopping experience. Maintaining a high seller rating will reflect your excellent performance and help our customers trust your service ...
Product Review & Ratings
What is Product Rating? Product Rating is the average of all ratings for a specific product regardless of who sold the item. Product rating reflects on the product, not on the sellers’ performance. This rating will show the public’s opinion on the ...
How to report the seller reviews?
Online customer reviews are an essential part of the e-commerce experience, providing valuable feedback to both sellers and potential customers. However, there may be times when a review violates community guidelines or contains inappropriate or ...
Product Insights
The success of any business depends on its ability to measure and analyze its performance on a regular basis, and make informed decisions based on these insights. To help sellers monitor and optimize performance, noon offers a range of tools and ...
Governance & Performance Management Comprehensive Overview
Dive into our concise guide on Governance & Performance Management, designed to elevate your noon store's performance. From proactive seller review management to optimizing product quality and embracing analytics, we cover essential strategies to ...
What is FBP Performance Dashboard?
The FBP Performance Dashboard is a tool provided in Seller Lab for sellers to monitor and improve their store's performance. It focuses on order cancellations, offering detailed insights to help reduce them and enhance overall store efficiency. This ...
What Is The Returns Reduction Dashboard
The Returns Reduction Dashboard (RRD) is a feature designed to help sellers track and reduce Seller Controllable Returns (SCRs), thereby minimizing profit losses. SCRs are customer returns attributed to potential seller errors based on the customer's ...